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Building Fintechs w/ World-Class Customer Experiences
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| With Ben Hirsch (Head of Customer Success, Mercury), Junan Pang (VP Customer Success, Intercom), Sheet Mohnot & Jake Gibson (Better Tomorrow Ventures). |
| Venue, To Be Announced, San Francisco |
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Jan 28 (Wed) , 2026 @ 06:00 PM
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FREE |
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| DETAILS |
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The founding partners of Better Tomorrow Ventures (Sheel Mohnot & Jake Gibson) will join senior leaders from Intercom & Mercury to chat candidly about how today's strongest fintech companies share one thing in common: world-class customer experiences.
They'll share insights on how the best founders keep their customers happy, as well as learnings from how leading fintechs like Mercury think about scaling customer experience across all stages of company building.
Speakers:
Sheet Mohnot, Founding Partner, Better Tomorrow Ventures
Jake Gibson, Founding Partner, Better Tomorrow Ventures
Ben Hirsch, Head of Customer Success, Mercury
Moderated by Junan Pang, VP Customer Success, Intercom
Agenda:
6:00 pm - Doors, snacks, drinks & mingle
6:30 pm - Panel chat
7:00 pm - Q&A
7:30 pm - Happy hour
About the hosts
Intercom is the AI customer service company. Customer service & support teams at more than 25,000 businesses use Intercom's complete customer service solution every day to drive faster growth through better relationships.
Get one year of Intercom + Fin, the #1 AI Agent for customer service, for free.
Better Tomorrow VenturesFinancial technology will create a better tomorrow. BTV is building & investing to create that future.
Mercury | Transformative banking for ambitious entrepreneurs. Apply online in 10 minutes to experience banking unlike anything that's come before.
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