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Driving Product Success: Leveraging Journey Mapping for Enhanced User Experiences
Product managers are expected to unravel & understand the reasons behind the success or failure of their product. Without insight into end-user actions, this can be challenging. Fortunately, modern journey mapping solutions track every user interaction, offering valuable insights into areas of user struggle and, most importantly, the underlying reasons. Through the strategic lens of journey mapping, participants in this workshop will explore the intricacies of user experiences, identify pain points, & uncover untapped opportunities for improvement.
By attending this workshop, you'll learn:
How to optimize digital channels for increased conversion rates & feature adoption.
Effective strategies for understanding customer behavior through journey mapping techniques.
Real-world applications of journey mapping showcasing enhanced user experiences & tangible ROI from Glassbox customers.
Meet the speaker: Shayla Gomez
Shayla is a Business Insights Manager with a strong background in the airline, travel, & hospitality sectors. With a keen eye for digital health & customer experience, she is adept at leveraging tools like Glassbox to provide holistic insights.
View Speaker's Full Profile
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Product School is the global leader in Product training with a community of over two million product professionals. Our instructors are Product Leaders working at top Silicon Valley companies, including Google, Netflix, & Amazon. Designed to fit into your schedule, all certifications are taught live, online, in small cohorts.
Disclaimer: by registering for this event I agree to receive communications from Product School & all sponsor brands.
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