Sign up for our awesome SF Bay Area Tech Events weekly email newsletter.     EVENT DETAILS One of the key skills for PMs is to walk in their customers' shoes. It's really important to understand the journey & how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you'll be in serious trouble! There are plenty of tools & techniques that can get you closer to understanding the customer's mind. Find out here! Main takeaways: - The importance of knowing your users - How to engage directly with users - Features that are important to users Meet the Speaker: Sandeep Ohri As a seasoned, strategic & results driven Product Strategy & Product Management leader, Sandeep Ohri helps companies build & market highly successful products that significantly grow revenue.