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An evening on insurance operations for digital health & GLP-1 providers, & what it actually takes to move from cash pay consumers to covered lives patients.
Cash pay got a generation of digital health companies to scale, including GLP-1s, birth control, hair medications, & sexual health drugs. Insurance is where the next order of magnitude sits, & it is a different operational problem entirely: benefit verification against several hundred payers, prior authorization portal chaos, & endless waiting on hold. Most teams model the revenue upside long before they model the operations.
We are putting both sides of that problem on stage: the team building the agents, & the team running a D2C healthcare organization at national scale. Expect specifics on where agents unlock new revenue opportunities, & where they do not.
Speakers
Stedman Hood, Co-Founder & CEO at Neon Health
Myra Ahmad, MD, CEO & Founder at Mochi Health // 500,000+ patients treated across GLP-1 & metabolic care
Moderated by Colin DuRant, Director of Research at Elion // independent healthcare technology marketplace used by 65%+ of US health systems to evaluate AI solutions
Colin's day job is evaluating vendors like Neon Health. Expect him to press on what does not work yet.
Program
5:30 Doors open, food & drinks
6:15 Fireside: Cash Pay to Covered
6:45 Open Q&A
7:00 Mingling
8:00 Close
What we will cover
What has to be operationally true before you switch insurance on as a channel, & the earlier steps (hint: benefit verification & prior authorization) that most teams get wrong.
The unit economics of benefit verification & prior authorization at scale & how to unlock the insurance revenue channel.
Where voice agents work with payer lines today, where they fail, & how to get the answers you need for your patients & HCPs.
Where desktop agents work within portals, faxes, & messaging systems today & how speed begets speed.
How to keep time-to-therapy from degrading & patient leakage from skyrocketing.
Who should come
Ops, growth, & product leaders at digital health & GLP-1 providers who are cash pay today & evaluating insurance as a channel, or already in it & finding the operations harder than expected
Come with the payer that gives you the most trouble.
Hosted by
Neon Health builds agentic AI for insurance operations: benefit verification, prior authorization, & patient outreach. We run these workflows in production today for digital health companies, GLP-1 & behavioral health providers, pharmacies, patient services hubs, & pharmaceutical manufacturers.
Location & Details
Monday, August 24, 2026
5:30 to 8:00 PM
435 Brannan Street, San Francisco
Free to attend. Food & drinks provided.
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