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CX Leaders Lounge
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| With Junan Pang (SVP Success, Fin), Brian Donohue (VP Product, Fin), Assaf Barnir (Head of Global Support, Sentry). |
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Sep 15 (Tue) @ 06:00 PM
FREE
| | Venue, To Be Announced, SF
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Unwind & connect with like-minded leaders at Dreamforce.
Join CX leaders for an exclusive evening to connect on what's truly working in AI for CX.
Hosted by Junan Pang (SVP of Success, Solutions & Deployment) & Brian Donohue (VP, Product) from Fin, in conversation with Assaf Barnir (Head of Global Support) at Sentry. The evening will feature a light discussion on the current state of AI transformation, drinks, bites, & deeper conversations on what's practically working in CX.
Here are some of the topics we'll discuss:
- AI maturity: The different stages CX teams are at in their AI transformation journey
- AI-first org design: How leaders are reshaping teams around AI agents & workflows.
- Scaling AI & human support: The key opportunities & challenges in delivering perfect AI experiences at scale.
Details:
Location shared upon acceptance (10-minute walk from Dreamforce)
Tuesday, September 15
6:00 PM - 9:30 PM PT
Who's in the room: Leaders across AI, CX, Engineering, Product, & Operations.
Reserve now
This is an invitation-only event with limited capacity. All requests are subject to host approval, & confirmed guests will receive a separate confirmation email.
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