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With Khaled Twafik (CIO, City of San Jose), Ajay Gupta (Chief Digital Transformation Officer, CA DMV), Jonathan Porat (CTO, CA Dept Tech), Eudora Fleischman (Cyber Security, City of Fairfield), Jane Norris (FedInsider).
Thu, Dec 07, 2023 @ 12:00 PM   FREE   San Jose Marriott, 301 S Market St
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December 7 from 12PM to 5PM PT - 3CPE Credits

Government at all levels is moving as quickly as possible to integrate new solutions & overhaul processes that need streamlining. At the same time, officials are keeping close watch on AI & other emerging technologies, wary of the law of unintended consequences. For instance, in early September California Gov. Gavin Newsom signed an executive order directing state agencies to study the development, use & risks of generative artificial intelligence, as a necessary precursor to AI governance.

At the same time, many states are rethinking how they interact with & deliver services to their residents. The mass adoption of smartphones has led many constituents to use them to access government programs; this has meant web page redesigns & simplification for many widely-used benefits. It also places further emphasis on improved cybersecurity, to protect visitors' privacy & security.

Join us in San Jose, California for this live event as thought leaders from government & industry discuss how state & local governments are taking on the challenge of integrating new technologies into their systems to improve constituent services.

Learning Objectives

Identify the changes in constituents' access to services that drive agencies to update & upgrade their technologies.
Establish metrics to measure the improvement in service delivery.
Delineate the ways that AI can be used to streamline agencies' performance.
List the criteria for incorporating AI into agency operations.
Review the state of cybersecurity in your organization & list areas that need improvement.
Define the emerging types of cybersecurity threats & measures intended to counteract them.
Distinguished Speakers:

Khaled Twafik, Director of Information Technology/Chief Information Officer, City of San Jose CA

A jay Gupta, Chief Digital Transformation Officer, CA Department of Motor Vehicles

J onathan Porat, State Chief Technology Officer, CA Department of Technology

Eudora Fleischman, IT Infrastructure & Cyber Security Division Manager, City of Fairfield CA

More to be announced!

Hosted by: Claudia Hosky, Publisher, FedInsider
Moderated by: Jane Norris, Contributing Editor, FedInsider
Complimentary Registration

Please register using the form below or call (202) 237-0300. Participants can earn up to 3 CPE credits in Information Technology. To receive CPE credit you must arrive on time, fill out & submit your evaluation to registration as you leave. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE.

Additional Information

Prerequisites & Advance Preparation: None required.

Program Level: Basic

Delivery Method: Group Live

Fee: There is no fee associated with this event, & no penalty for cancellation or no-show. For more information regarding concern and/or program cancellation policies please contact

CPE certification for this event is being administered by Carahsoft Technology Corp. Carahsoft is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education of the National Registry of CPE Sponsors. State boards of accountancy have final authority in the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website
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