Come see whats cookin at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.  

We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.  

Job Description: 

As an Associate Program Manager, Controls, you will work with the maintenance teams to deep dive issues & opportunities within the control systems for conveyance, sortation systems, automated baggers, robotic systems, & more.  You will develop instructor led technical training materials on these systems & deliver training to controls & automation technicians across the network.  You will also provide technical support & serve as the Installation & Operational Qualification controls lead for new launch sites. This role is the resident expert in automation & controls, & will lead the technical training program. 

You will..

• Maintain compliance with all safety, food safety, & security standards. 
• Create & execute training classes specifically focused on technicians needs.
• Review & give input on vendor quotes, service level agreements, & planned maintenance agreements.
• Travel to multiple locations to provide instructor led training to controls technicians.
• Participate in the interview & selection process for controls technicians.
• Perform troubleshooting of assigned equipment & provide corrective action plans when deficiencies are identified.
• Act as an escalation point & remote troubleshooting resource for controls technicians & escalate to leadership and/or vendors as needed for additional troubleshooting.
• Drive compliance on relevant OSHA, NFPA70E, & NEC regulations.
• Document all work in the computerized maintenance management system (CMMS) & ticketing systems as appropriate.
• Mentor all maintenance personnel in developing appropriate skill sets & knowledge of equipment, specializing in controls & automation systems.
• Act as a network resource for controls related technical issues & lead network-wide root cause analysis.
• Partner with Engineering on the commissioning of new systems.
• Audit vendor work to provide feedback to leadership on quality of work & SLA performance.
• Write and/or modify PMs to standardize across the network & increase effectiveness.
• Perform building project work as assigned.

Mandatory Requirements

You have..

• 5 - 7 years of experience maintaining & repairing large control systems, including PLCs, HMIs, VFDs, fieldbus, reader/vision systems.
• Advanced understanding of electrical & mechanical troubleshooting.
• Advanced computer skills, including Microsoft Office.
• Knowledge of general construction standards & techniques.
• Ability to read & understand drawings, schematics, & diagrams.
• In depth experience & knowledge of industrial OSHA, NFPA70E, & NEC requirements.
• Ability to travel as necessary (up to 75%) for business purposes.  
• High School diploma or equivalent.

• The ability to motivate learning & thrive in a teaching/training role.
• Acute understanding of electro-mechanical circuitry & its functionality.
• Excellent follow through, judgment, & common sense. "Make it happen" attitude.
• Comfortable working in cold environments with some areas of facility at 40F.
• Excitement for working in a start-up environment with a high level of ambiguity & change.
• High level of integrity & ethics with excellent follow-through.

You'll get...

Competitive Salary & 401k company match that vests immediately upon participation

Generous parental leave of 4 weeks & PTO policy, as well as paid holidays off

$0 monthly premium & other flexible health plans

Amazing discounts, including up to 75% off HelloFresh subscription

Flexible scheduling & advancement opportunities

Emergency child & adult care services

Snacks & monthly catered lunches

Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.