Magnet Media is seeking a Senior Account Manager to oversee project execution during the post-sales process, while ensuring client satisfaction, client retention, revenue achievement & identifying growth opportunities.

This position reports to the COO & acts as a liaison between the client & all the internal groups executing the projects.

This is an exciting opportunity for a confident, dynamic, organized, self-starter with experience in project & account management, to work in a fast paced environment on various projects.

Responsibilities will include:

• Leads overall day-to-day account/client needs including all project management-related tasks that serve as the foundation of operational excellence (status docs, project/budget trackers, timeline management, internal/external team meetings etc)
• Plans, leads, & provides actionable follow-ups for client meetings & calls
• Responsible for tracking timelines & deliverables that are identified in the post-sale handoff, while ensuring they meet client expectations & company standards.
• Understands client-specific KPIs/Objectives & ensures strategy & tactics tie back to those objectives.
• Posses a firm grasp of Magnet Medias offerings, including the ability to identify key upselling opportunities.

Desired Skills & Experience:

• 5-7 years experience in an account management role.
• Experienced in client interaction & working with cross-functional internal teams.
• Highly organized, detail-oriented with strong written & interpersonal skills.
• Impeccable communicator who can diplomatically navigate challenges.
• Ability to manage various projects simultaneously & adapt to changing deadlines & priorities.
• Ability to think strategically in regards to a clients long-term goals.
• Outgoing & charismatic, able to be heard among strong personalities. Ability to handle difficult situations with ease.

Life at Magnet 

Since our inception 20 years ago, weve continued to uphold our original mission of telling stories that matter, so that we live in a more inclusive & equitable world. This means having an intentional focus on including people of color, veterans, LGBTQIA+, people from different faiths, cultures, & religions, single dads, women returning to work after raising children...from brand new citizens to those whose family came over on the Mayflower, & both junior protegs & sage experienced talent. Differently together is what drives our passion for meaningful creative storytelling. 

At Magnet, youll find talents from around the world with a variety of experiences bonding over coffee, video games, books, pets, sports, interior design, music, the latest meme or streaming series... & many more! We believe in working smart & prioritizing our mental health, thats why we require our team members to take paid self-care day once every quarter & company wide remote lunches once or twice a month to destress & catch up with each other.