Hiring in Chicago, Illinois - Boulder, CO - New York, NY

A successful candidate will be passionate about advocating for the customer, while also having a business, growth & product-focused perspective. In this role, the individual will work as a copilot to our product managers & alongside cross-functional teams to understand key business objectives & customer questions; design creative research approaches that enable our team to move with speed; analyze multiple data sources; & drive insights to action with bold recommendations. This individual should be comfortable translating data into a clear story & presenting out results to stakeholders of all levels. Experience with product research & a range of agile insights tools & approaches will be valuable, as the role supports the development of product roadmaps from trends & ideation through validation & post-launch assessment. This individual will be part of a small but mighty Insights team & should have a roll up your sleeves approach.

You will

• Lead & support a variety of research initiatives including whitespace identification,  macro trend analysis, New Product Development Innovation pipeline research, customer segmentation, customer journeys, foundational brand research, competitive landscape, new category launches, product development, etc.
• Act as a copilot to the General Managers & Product Management team in developing & executing product strategies roadmaps 
• Partner with stakeholders from Product, Culinary, Marketing, etc. to gain perspective on customer challenges & cross-functional considerations 
• Translate product & business needs into learning plans, identifying appropriate research methodologies to answer questions with quality & speed
• Analyze & synthesize multiple data sources, determine the key insights & identify business implications & recommendations
• Champion the consumer voice & user experience in creative ways & through excellent storytelling & presentations
• Contribute to the management of our research community, including designing & launching quantitative & unmoderated qualitative surveys, managing outreach to customers, etc. 

You are 

• Passionate about People: you think of our customers as human beings, with an eye toward their needs & challenges, & can help us see our product through that lens
• Analytical: you can tackle vague, complex problems using data (qualitative & quantitative) & logic. You excel at finding patterns & meaning in the data, articulating the so what, & translating insights into strategic, actionable recommendations
• An Influencer: you have strong communication skills to effectively promote product innovation strategies & cross-functional partnerships; you can develop executive-level presentations that are insight-driven & recommendations-focused
• A Holistic Thinker: you dont just report the numbers & the findings; you understand business context; youre entrepreneurial, collaborative, creative, & can tie everything back to strategy
• Collaborative: you can work with multiple stakeholders to accomplish a shared goal & you actively solicit & respond to critical feedback when appropriate
• Adaptable: youre a quick learner who thrives in fast-paced environments, & you understand the importance of balancing a culinary mindset with business objectives
• Detail-oriented: youre careful & thorough in accomplishing tasks & have great project management skills
• Scrappy: you can quickly make sense of ambiguous situations, roll up your sleeves & get the job done
• Team Player: able to collaborate with a high performing team to get the job done & interested in helping grow our team culture

You have

• 1-2 years experience in consumer or product insights 
• Experience with a broad range of qualitative & quantitative research methods, including moderating in-depth qual interviews & designing & analyzing quantitative survey data
• Understanding of research industry best practices & comfort with weighing the pros & cons of different research approaches  
• Demonstrated ability to conduct research from end to end from design, writing questionnaires & discussion guides, programming & fielding studies, analyzing results, & presenting to stakeholders
• Able to have a thoughtful discussion & recommendation on research design & methodology to address an insights brief
• Passion for driving clear insights paired with business context to drive action
• Bonus: Experience in CPG, D2C, Restaurant/QSR or Retail companies
• Bonus: Experience with various research platforms for both quantitative & qualitative research such as Alchemer, QuestionPro, Recollective, Voxpopme, etc.

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Our company is committed to fair hiring practices & complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, & experience.Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration & background checks.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Application deadline: 12/1/2025