We are seeking a Senior Global Mobility & Immigration Specialist to join our People Operations team. In this role, you will be responsible for providing a seamless, "white glove" experience for our employees navigating immigration & relocation processes. You will manage cases from start to finish, acting as the primary point of contact & ensuring a smooth, supportive journey for our employees. Your work will be crucial in helping our workforce scale globally while prioritizing the employee experience & adapting to a constantly evolving immigration landscape. 

This position reports to the Senior Manager, People Operations & is on a hybrid work schedule. You will work from our West Village HQ with 2-3 in-office days per week.

You'll Get To...

Immigration Case Management

• Serve as the primary point of contact & trusted resource for employees & candidates on all immigration & visa-related inquiries.
• Manage the end-to-end preparation & execution of immigration petitions (e.g., H-1B, L-1, TN) & permanent residency applications (e.g., PERM, I-140) in close collaboration with People Partners, Talent Acquisition, & Legal.
• Act as a key liaison with external immigration counsel, ensuring cases are processed efficiently & employees are kept informed at every stage.
• Stay current on changes to U.S. & global immigration regulations, adapting processes & providing clear, flexible guidance to employees & internal partners.
• Maintain accurate, confidential, & compliant records.  Keeping case status updated in internal systems, & ensuring audit-readiness & process integrity.

Relocation & Global Mobility

• Develop, communicate, & manage tailored relocation packages that support business objectives & employee needs
• Coordinate with third-party relocation vendors to provide a high-touch & seamless experience for relocating employees.
• Assist with the administration of relocation benefits, including monitoring the disbursement of funds & supporting compliance efforts in partnership with Finance.
• Provide guidance & support to employees on relocation logistics & processes, ensuring a positive transition.

Employee Experience & Operations

• Oversee complex case management across the U.S., Ireland, & other global markets, ensuring timeliness, compliance, & employee support throughout each lifecycle.
• Prioritize a positive employee experience by offering clear, compassionate, & timely communication throughout the immigration & mobility lifecycle.
• Collaborate with internal teams like People Partners, Talent Acquisition, & the business to ensure a holistic & well-coordinated approach to each case.
• Assess & optimize our current immigration & relocation programs, recommending scalable, future-ready solutions to meet evolving global needs.
• Identify opportunities to improve the employee experience, reduce risk, & propose solutions to optimize our operational workflows.

Other Responsibilities

• • Support the People Operations team with high-priority projects & day-to-day operations as needed.
  • Contribute to shaping the strategy & deliverables of the People Operations function with a focus on global impact.

Who We're Looking For

• 4-6 years of experience in an in-house or corporate setting, focused on U.S. & global immigration & relocation case management.
• Strong knowledge of various U.S. visa processes (e.g., H-1B, L-1, E-3, O-1) & green card procedures.
• Experience working directly with employees & external counsel to manage cases from initiation through final resolution.
• High attention to detail & strong organizational skills, with a proven ability to manage multiple cases simultaneously.
• Excellent communication & interpersonal skills, with a customer-service mindset & the ability to handle sensitive information with integrity.
• Demonstrated ability to work effectively in a fast-paced, high-volume environment.
• Experience with domestic & global relocation programs.
• Knowledge of immigration procedures in global markets, particularly Ireland.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Fertility & adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave & up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch & snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $79,500 - $127,650 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, & location, among other factors. 

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands & businesses online. We empower millions of customers in more than 200 countries & territories with all the tools they need to create an online presence, build an audience, monetize, & scale their business. Our suite of products range from websites, domains, ecommerce, & marketing tools, as well as tools for scheduling with Acuity & creating & managing social media presence with Bio Sites & Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, & coworking spaces in the UK, Netherlands, & Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives & experiences with the world. Not only do we embrace & celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid