Associate, Sales Operations

Location(s): NYC

Reports to: Sr. Director, Partnerships 

We are seeking an organized & analytical professional to join the new Partnerships & Business Development organization. In this role, you will play a pivotal part in streamlining our BD operations. You will be responsible for developing & implementing processes, tracking performance metrics, & leading strategic cross-functional projects benefiting the Partnerships organization. 

Responsibilities:

• Serve as the central point of contact for cross-functional partnership projects, facilitating communication & coordination across teams.
• Develop & implement processes & procedures to optimize BD operations, including onboarding, commission tracking, & performance monitoring.
• Manage Sales Operations mechanisms & tools, own our CRM tool & workflow. 
• Collaborate with the Business Development team to update sales collateral & marketing materials including pitch decks, email templates etc. 
• Collaborate with the BD team to structure commission models & performance-based incentives for partners.
• Analyze partnership data & generate comprehensive reports to evaluate success metrics, identify areas for improvement, & inform strategic decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field
• 2-3 years of relevant experience in operations and/or project management working with Business Development teams.
• Strong analytical & data-driven mindset, with proficiency in Excel & data visualization tools
• Experience managing a CRM is a plus.
• Excellent organizational & prioritization skills, with a keen attention to detail
• Exceptional communication & interpersonal skills, with the ability to build relationships with internal & external stakeholders
• Familiarity with marketing partnerships (e.g. affiliate, influencer, digital native) is a plus
• Proven ability to work independently & as part of a team in a fast-paced environment

  You are

• Positive & self-motivated - you are persistent, outgoing, independent, & proactive in your work
• Organized - you welcome managing multiple customers & projects & handle them with ease
• Professional - you have a high level of integrity & represent the HelloFresh Brand & DNA at all times.
• People person -  you are intuitive, engaging, & outgoing; you instantly connect with people
• Data-driven & resourceful - you like to address problems using data & are solution-oriented. 
• Flexible - you thrive in autonomous environments with high growth & do not get overwhelmed easily.
• Passionate about providing quality food in a sustainable way!