Warby Parker is looking for an all-star Benefits & People Operations Specialist to join us as a key member of the People team at our New York City headquarters, supporting employees across the U.S. & Canada. The Specialist will be a resource for all things People-related, including the employee lifecycle & benefits administration. Our ideal candidate is a positive self-starter, with an eagle eye for detail & a passion for helping others. Ready to impact the future of Warby Parker? Read on!

What youll do:

• Manage employee health & welfare benefits, including 401(k), enrollments, eligibility, HRIS maintenance, communication, reconciling of invoices, & compliance audits & testing
• Lead annual open enrollment processes by drafting communications, coordinating vendor attendance, & managing enrollment platforms
• Partner with external vendors & consultants to evaluate & optimize benefits offerings & escalate benefit inquiries as needed
• Effectively interpret, process, & administer all leave-of-absence requests & disability claims for state, federal, & company leave programs
• Serve as the primary point of contact for all basic employee inquiries & escalated benefits issues 
• Proactively identify areas for process improvement, making data-driven recommendations, & contribute to People Operations ad-hoc projects 
• Support key operational processes & workflows across the employee lifecycle ensuring the proper flow of employee data & system functions

Who you are:

• Backed by at least 1+ years of relevant experience in Benefits & HR Operations
• Armed with a bachelors degree or equivalent education 
• Comfortable in Microsoft Excel / Google Sheets & eager to become a guru
• Extremely detail-oriented (youve never met an i you didnt want to dot)
• An expert communicator in writing & in person (the ability to communicate professionally with external & internal folks, & with all levels of management, is paramount here!)
• Able to manage highly confidential & sensitive matters with poise & maturity
• Comfortable juggling different tasks & ensuring they are completed in a timely manner & without errors; able to quickly digest & execute new processes & identify opportunities to make improvements
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)