Warby Parker is on the lookout for a motivated Product Manager to join our Business Systems Product Management team. In this role, you'll drive the product roadmap & business outcomes for a cross-functional product team concentrating on financial & order management systems. Key areas of focus for this role will include leading & optimizing technology solutions that support our Vision Insurance, Payments, & Order Management functions, along with opportunities to lead cross-functional projects that touch all aspects of our business. As a Product Manager of Business Systems, you'll find yourself at the crossroads of much of what we doyou'll influence & impact not only our internal operations but also the customer experience through the support of new product launches. Sound like your dream gig? Read on!

What you'll do:

• Manage the product team responsible for features used by our Business Systems teams
• Identify & lead the end-to-end lifecycles of features based on our business objectives, metrics, & analyses, ensuring timely delivery of effective solutions
• Build out a prioritized roadmap by collaborating & building strong relationships with stakeholders across our Vision Insurance, Finance, & Operations teams.
• Partner closely with stakeholders to launch new features & products that create efficient business operations, always with the goal of delivering the best possible customer experience
• Mobilize & work closely with other members of our Digital Product & Technology teams to execute cross-functional projects

Who you are:

• Backed by 5+ years of overall experience & 3+ years owning a product roadmap for backend systems, internal tools, vision insurance, or payment solutions
• Someone who has direct experience with technology supporting core business functions like vision insurance, payments, & ERP order managementplus familiarity with foundational concepts such as journal entries, taxes, & payment platforms like Stripe.
• A highly motivated self-starter who takes ownership of challenges, proactively seeks solutions, & thrives in a fast-paced environment
• Naturally curious & decisiveyou dive into any available information & use those learnings to inform your decisions
• A well-rounded communicator & leader who can effectively manage stakeholders, build consensus across diverse functional groups, & present complex information with clarity to drive shared understanding & action.
• A team player who's at ease acting as a leader on certain projects & a contributor on others
• Quick to act & able to make tough decisions when called for, leaning on your own background & knowledge of strategic business concepts
• Passionate about creating stellar products & eager to help others
• A strong analyst with intermediate knowledge of SQL
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Familiarity with regulatory frameworks impacting healthcare & payments (e.g., HIPAA)
• Experience as a software engineer or hands-on experience with API design, development, & integration with third-party software
• Experience with Oracle ERP, specifically the Order-to-Cash process
• Experience working at a direct-to-consumer or retail company

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)