Looking for a job to get you out of bed?

The Seasonal Sales Ops Coordinator is responsible for accurate & timely execution of day-to-day transactions involved in the logistics/transportation & inventory/fulfillment operations for our wholesale business. The role will require proficiency with data entry, business systems, & strong written & verbal communication skills.

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

• This is a hybrid role, requiring that you work an average of 1-3 days per week based at our spacious 3 World Trade Center office.
• Enter orders into JD Edwards
• Identify & resolve order discrepancies in detail such as addresses, prices, quantities & skus
• Release & manage assigned open orders to ensure timely shipping to the customer
• Serve as a liaison between wholesale team & finance team for issues
• Responsible for new account set up
• Serve as the main point of contact for customer service-related questions from account executives
• Communicate with fulfillment team to monitor inventory status for orders

Our dream candidate is/has

• This is a hybrid role, requiring that you work an average of 1 3 days per week based at our spacious 3 World Trade Center office.
• Communication & relationship management with vendors, carriers, as well as cross-functionally within Casper
• Precise execution of multiple time-sensitive tasks
• Proficiency with all internal tools - including ERP systems, MS Excel / GoogleSheet spreadsheets, & intranet pages (Looker would be a plus!)
• Familiarity & point person for knowledge on Fulfillment/Logistics-related vendor portals, terminology
• Proficiency with business data analysis using Excel & similar spreadsheet tools -> managing, analyzing, & modifying data sets of varying sizes.
• Former experience in logistics or fulfillment a plus
• Being a flexible team player able to step into a variety of roles based on business need
• Targeted Hourly Rate Range: $20-22 USD

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!