Director, Merchandising at Warby Parker In NYC

Director, Merchandising
Warby Parker // boutique-quality eyewear retailer

We're seeking a strategic, data-driven, & customer-centric Director of Merchandising to lead our team & shape the future of our core eyewear business. In this role, you will define the roadmap for new product launches, align merchandising initiatives with broader business objectives, & drive long-term growth across both digital & retail channels. Our ideal candidate brings a passion for product, a sharp analytical mindset, & a proven ability to lead & inspire. Sound like you? Read on!

What you'll do:

Define & evolve the long-term assortment strategy for our core frames business, incorporating customer insights, sales performance, trend forecasting, & profitability goals
Partner with the Digital Product team to shape the future of the ecommerce shopping experience, ensuring our product is discoverable, inspiring, & conversion-driven
Develop the strategy for in-store presentation across 300+ locations, including specialty assorting, product tiering, & localized merchandising to maximize performance
Work cross-functionally to drive go-to-market strategies, crafting compelling product stories & mapping marketing spend to product performance, ensuring alignment with financial & brand objectives.
Own the pricing & promotional strategy for frames & lenses, balancing value perception with margin optimization
Manage in-season business performance with a strong command of KPIs, & adjust strategies in real-time to meet financial targets
Partner with Design & Product Development teams to guide the creation of new product, ensuring it meets brand, design, & quality standards
Partner with merchandise planning & finance to manage the open-to-buy & inventory investment, ensuring efficient allocation to support sales, margin, & channel needs

Who you are:

Backed by 10+ years of experience leading merchandising strategy, with a proven ability to drive growth & customer engagement
Highly analytical, leveraging data & customer insights to inform decisions & drive business outcomes.
A compelling communicator & presenter, able to translate complex data into clear strategies & inspire alignment across stakeholders
A people-first leader with experience managing & developing high-performing merchandising teams
Comfortable working with digital product & technology teams, with a track record of contributing to digital innovation & ecommerce enhancements

Some benefits of working at Warby Parker for full-time employees:

Health, vision, & dental insurance
Life & AD&D Insurance
Flexible vacation policy
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Support
Education Reimbursement
Free eyewear
And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus & an equity bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.