Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places & experiences that bring people together. The company designs, develops, & operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations & beyond. We love bringing people together in person, & that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Event Production Manager

Convene Hospitality Group is seeking an experience & dynamic Event Production Manager to lead the critical launch & ongoing success of Event Operations at Convene 555 Broadway, a premier 32,000 sq. ft. meetings & events venue in the iconic SoHo neighborhood.This role will own the planning, execution, & delivery of all client events, ensuring every function meets Convenes premium hospitality & production standards from day one. The Event Production Manager will report directly to the General Manager. 

Convene 555 Broadway, SoHo (Set to open Spring 2026)

• Location: SoHo neighborhood, New York City, within the landmarked Scholastic Building.

• Size: 32,000 square feet.

• Capacity: Full venue buyout capacity of just over 450 guests.

• Spaces: Features seven unique meeting & event spaces, including a main hall, breakout spaces, a boardroom, & galleries for networking & receptions.

• Key Amenities: Offers a white box space for branding, in-house catering with customization, in-room AV technology supported by an on-site team, & dedicated hospitality resources. It is also easily accessible via public transportation

What Youll Do:

The Event Production Manager will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, & control room teams to ensure a seamless meeting event experience from start to finish. The Event Production Manager will ensure that the clients vision for their event is executed, & that the client is fully supported from kick-off to post-event. The Event Productions Manager acts as project manager & ensures completion of on-site responsibilities by the Event Operations Team. The Event Production Manager supports our hybrid, virtual, & physical meetings products. The Event Production Manager lives Convenes values & exhibits our hospitality standards at all times.  

As the Event Production Manager, you will:

• Plan & oversee all aspects of meetings programs across our physical, hybrid & virtual products.
• Effectively communicate both verbally & written, with all level of associates, clients, & all Convene departments in an attentive, friendly, courteous, & service-oriented manner.
• Effectively listen to, understand, & clarify concerns raised by associates & clients.
• Serve as a pre-sales support function for our Sales team to advise on applicable deadlines & requirements to ensure a successful event. Work closely with Sales Department to prepare room diagrams & photos, & facility insights; assist relationship managers in getting clients through the contract phase 
• Schedule & host kick-off call with client.
• Develop event timelines, communicate & enforce all pre-production deadlines to clients.
• Serve as the primary point of contact for the client leading up to day-of event. Facilitate conversations to understand their needs for all aspects of their program including but not limited to culinary, service, & AV.
• Prepare & distribute all room diagrams
• Work closely with culinary & service team to finalize menus & timing
• Partner closely with our AV teams to ensure the clients AV needs are understood, communicated to AV Operations, & executed properly.
• Recommend and/or coordinate with third party vendors for event enhancements & experiences (florists, musicians, branding, linens, etc) as required.
• Host client Run of Show Review with AV Production team for Hybrid Events.
• Create & maintain detailed event documentation for each booking
• Track project timelines & status updates in Clickup.
• Responsible for the creation of PEOs (Program Execution Orders), program diagrams, & invoices for post-contract add-ons. 
• Support our Event Site Production team with the collection of the livestream event platform details, including, but not limited to, agenda, speaker details, sponsor details, & other collateral.
• Conduct pre-event & post-event debriefs for our internal stakeholders.
• Follow up with client with any post-event deliverables
• Conduct weekly regular PEO meetings with on-site operations teams.
• Provide status updates to internal & external stakeholders on pre-production milestones to ensure successful delivery on the day of the event.
• Supervise proper calculation of all program checks & ensure client approval & signatures 
• Ensure collection of all program balances 

What We Look For: 

• 3+ years in a customer facing role
• Prior experience in event planning & project management
• Comfort using web based collaboration tools including, but not limited to Slack, Salesforce, SmartSheets, Google Suite
• Familiarity with SaaS, event platform/video/web conferencing a plus
• Strong business acumen & staying cool under pressure
• Natural problem solver, obsessed with finding appropriate solutions to meet customer needs
• Able to multitask, & obsessed with customer satisfaction

Compensation:

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job. Job duties & responsibilities are subject to change based on changing business needs & conditions.

Base Salary:

Salary Min: $70,000  Salary Max: $80,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Were Here For You: 

At Convene Hospitality Group, we want you to feel supported in every part of your life. Heres what you can expect:

• Health & Wellness: Day-one health coverage for you & your family, 24/7 virtual care, emotional well-being support, & fertility & family planning benefits. Because your well-being matters, inside & outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, & a year-end holiday closure to recharge.
• Financial Growth: 401K with company match & support for education, courses, & certifications. We invest in you so you can grow personally & professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer & give-back opportunities, & the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, & experiences. Our values of GRIT (Genuine, Relentless, Integrity, & Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, & free to be themselves. If youre excited to grow, learn, & make an impact, wed love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, & perspectives.

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