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Warby Parker // boutique-quality eyewear retailer
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Job Status: Full-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. & Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story & mission on the sales floor, but you'll also take part in process ideation & improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do:

  • Communicate Warby Parker's values & brand philosophy to customers
  • Promote an efficient, inclusive, & service-minded retail environment
  • Demonstrate exceptional product knowledge & offer thoughtful, honest style advice
  • Dream up innovative & entrepreneurial ways to reinvent the glasses-shopping experience
  • An upbeat, flexible team player who leads by example
  • Lead the selling on the floor, front-of-house operations, & team touch-bases when a manager is not present
  • Open & close the store
  • Help foster an inclusive culture by treating customers & colleagues with respect

Who you are:

  • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
  • Equipped with exceptional interpersonal & communication skills to deliver top-notch customer service
  • Cool under pressure & able to adapt quickly
  • A go-getter with an entrepreneurial spirit
  • Curious & eager to learn
  • A team player who is passionate about helping customers & teammates alike
  • An innovative, proactive problem-solver
  • Proud of your work & self-motivated to be a top performer
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

 
 
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