Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

We are seeking a Wellness Attendant to join our team at our 530 5th Avenue location in NYC. The Wellness Service Technician will report to the General Manager.

The Wellness Attendant will provide genuine anticipatory service to clients & participants of Convenes wellness studio. In this position, you will interact with our clients & ensure they have a great experience at Convene. You will work in partnership with the Service team to ensure we are exceeding the expectations of our clients. At all times, the Wellness Attendant is expected to be attentive to our clients needs & make them feel welcomed, important, & relaxed. We need someone with excellent communication & interpersonal skills, as well as someone highly motivated & ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, & Teamwork..

What Youll Do:

• Greet all clients with enthusiasm & friendliness
• Approach all encounters with guests & employees in an attentive, friendly, courteous & service-oriented manner
• Provide world-class service, in accordance with our Brand Standards
• Follow checklists & Standard Operating Procedures
• Ensure clients are using equipment & space in a safe manner
• Keep the Welcome Desk, Studio, Locker Room & WorkPlace commons clean/organized
• Set up & breakdown rooms & refresh room supplies as needed
• Assistance with service execution; set-up & breakdown, support during peak periods
• Responsible for constant sanitation, organization, & proper food handling
• Perform cleaning duties including: wiping down tables & chairs, cleaning glasses, washing dishes, polishing glass & silverware, making rollups
• Comply with Convene standards & regulations to encourage healthy, safe & efficient operations in adherence to best practices & requirements from DOH, FDNY, OSHA, CDC & local guidelines, etc. 
• Orchestrate & set-up Surprise & Delights for WP Members and/or Site Tours
• Accommodate special client needs & last minute requests
• Perform opening, mid-shift, & closing duties in accordance with company standards
• Maintain a professional appearance at all times
• Perform facility maintenance
• Manage lost & found
• Building Requests - Cleaning
• Other duties as assigned by Manager

What We Look For: 

• Proven excellent communication & interpersonal skills
• Proven good organizational skills
• Proficient in multi-tasking
• Flexible & long hours sometimes required
• Ability to move, carry, push, pull & place objects up to 25 pounds without assistance
• Ability to reach overhead & below the knees
• Ability to stand, sit, & walk for an extended period of time
• Ability to work effectively with clients

Compensation: 

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job.  Job duties & responsibilities are subject to change based on changing business needs & conditions.

Full Time Hourly Rate: $21

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Who We Are:

Convene is a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces. With a network of 38 locations across nine cities in the U.S. & UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, & a warm & welcoming environment to create a turnkey solution for extraordinary meeting & work experiences. Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. The company counts Hudsons Bay Company, Ares, & RXR Realty among its investors & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by magazine, Fortune magazine, & Built In.  Learn more at https://convene.com/  

Were Here For You: 

At Convene, youll receive:

• Excellent health coverage for you & your family starting day one
• Medical & insurance navigation support through Eden Health
• Flexible vacation time plus time off for your birthday
• A Holiday closure each year to allow all employees to unplug & recharge 
• 401K plan with company matching
• Professional development support 
• A chance to be part of a dynamic, growing team 
• The opportunity to have a significant impact on your team & the business in the work that you do 
• A culture of GRIT (Genuine, Relentless, Integrity & Teamwork)

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