iCapital is powering the worlds alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, & banks evaluate & recommend bespoke public & private market strategies for their high-net-worth clients. iCapital services approximately $180 billion in global client assets invested in 1,441 funds, as of February 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2023); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); & a three-time winner of MMI/Barrons Solutions Provider award (See link below). 

About the Role

iCapital is seeking a Facilities Coordinator to join our growing team in New York City. The Facilities team is pivotal in crafting an inviting & enriching environment for iCapital's workforce.

The ideal candidate is service-oriented with a focus on hospitality, excels in dynamic settings, & possesses exceptional written & verbal communication abilities. This position will contribute to the vitality of our New York office by coordinating the day-to-day operations & bolstering employee engagement initiatives. Reporting directly to the Office Manager, this role is key in ensuring a seamless workplace experience.

Responsibilities

• Collaborate closely with the facilities team to uphold office cleanliness & functionality standards.
• Oversee one full floor at iCapitals NY office, approximately 25,000 sq ft. This includes a full pantry & various conference rooms.
• Support daily operations:
  • Manage & restock inventory of office supplies, snacks, groceries, & beverages.
  • Facilitate supply procurement to ensure the office is always fully stocked.
  • Coordinate & support in-office catering, meetings, & events.
  • Oversee the maintenance of various equipment in the office such as coffee machines & printers.
  • Ensure the office & conference rooms remain tidy & secure.
• Address & escalate service requests via the workplace ticketing system, Freshservice.
• Support the Office Manager with assorted tasks as required.
• Assist in managing office seating arrangements, room allocations, & overall floor plans.
• Serve as a liaison with building management & external vendors, including organizing deliveries & obtaining Certificates of Insurance (COIs).
• Uphold office safety protocols outlined by the company & building management.
• Create a welcoming & organized entry experience for guests & new hires.
• Coordinate onboarding & offboarding tasks with the Talent Acquisition team.
• Aid in planning, setup, & cleanup of both internal & external events.
• Provide backup support for team members during breaks & time off.
• Contribute to ad hoc projects as required.

Qualifications

• Able to work in person, Monday-Friday, 9:00 AM 6:00 PM (times may fluctuate due to facility needs)
• Strong time management & prioritization skills
• Proficient with Microsoft Office Suite & comfortable with learning new tech systems
• Friendly, approachable, & professional demeanor
• Able to maintain composure under pressure
• Participate & cooperate effectively as a team member
• Able to communicate across all levels of the organization in a personable & hospitable manner
• Exert passion & enthusiasm for your work
• Proactive problem-solver with a penchant for implementing process improvements
• Organized, detail-oriented, & able to see the big picture
• Intelligent, quick learner, high level of integrity, & self-confident
• Demonstrate a collaborative spirit by actively engaging as a team player
• Present a professional appearance daily
• Able to work in an office & lift to 40 lbs

Benefits

The base salary range for this role is $60,000 to $70,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, & an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, & virtual mental health counseling, parental leave, & unlimited paid time off (PTO).

We believe the best ideas & innovation happen when we are together. We offer most employees the flexibility to work in the office three or four days. Every department has different needs, & some positions will be designated in-office jobs, based on their function. 

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity & Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.