Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places & experiences that bring people together. The company designs, develops, & operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations & beyond. We love bringing people together in person, & that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Senior Event Producer | The Mallory, NYC

Property & Role Overview:

The Mallory is Convene Hospitality Groups premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th-century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000-square-foot venue across three floors for bespoke events & celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, & soaring ceilings with state-of-the-art technology & flexible design. As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea's newest stage for hosting everything from large-scale galas, fashion shows, & product launches to intimate social affairs & weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high-touch hospitality experience for every client. Discover more at https://www.themallorynyc.com. 

CHG is looking to bring on this new openings Senior Event Producer who will be the primary point of contact for clients planning large-scale, high-profile events at The Mallory. This role leads the full planning & logistics lifecycle; acting as a strategic partner to clients while coordinating seamlessly with internal teams, external vendors, & direct reports. The Senior Event Producer ensures every element of the program is delivered flawlessly, reflecting our premium standards & creating an elevated client & guest experience.

This position serves as the key liaison between clients & internal departments, providing hands-on leadership to drive successful programs. The ideal candidate thrives on problem-solving, building cross-functional relationships, & mentoring a team to consistently deliver exceptional results.

What You'll Do:

• Partner with Sales to support the contracting & client onboarding process - from site surveys through contract execution & hand-off into event planning.
• Host client kick-off calls, discovery meetings, & pre-production milestones to align on objectives & requirements.
• Lead discovery & planning sessions, developing timelines, run-of-show documents, & converting client documentation into venue-standard files.

• Provide strategic & consultative guidance to clients, aligning event design with business objectives & venue capabilities.
• Maximize revenue opportunities by identifying appropriate upsells & integrating strategic partners as needed.
• Lead, coach, & develop Event Coordinators & Event Producer - setting priorities, allocating resources, & ensuring consistent execution standards.
• Serve as a point of escalation & mentorship for your team, modeling premium service standards & problem-solving under pressure.
• Help create SOPs for events (from load-in to strike) with stakeholders to ensure successful product launch & implementation, adjusting as needed once live.

• Guide clients through all stages of the NYC permit process - from preparing & filing applications to ensuring successful execution.
• Coordinate with Convenes preferred catering partner (or client-selected caterer) to finalize inventory needs & service timing.
• Oversee vendor management & logistics, including coordinating load-in/load-out schedules, access requirements, & integration with venue operations.

• Oversee event design & logistics - including floorplans/diagrams, guest flow, branding, & signage - ensuring compliance with venue standards, health & safety requirements, & brand guidelines.
• Host & guide client walkthroughs to review spaces, logistics, & plans prior to the event.
• Serve as the primary liaison between the client & Convenes internal teams as well as external partners.

• Develop & maintain accurate event data in the CRM system, serving as the source of truth for program details, financials, & communications.
• Surface & escalate key information to internal teams & external partners to ensure alignment.
• Provide clear, transparent financial managementquoting, change orders, vendor costs, monitoring budgets/spend, & reconciliationwhile proactively communicating additional charges to ensure final billing is accurate.
• Lead onsite execution, acting as the clients advocate & Convenes representative to ensure all elements are delivered on time, on budget, & at premium quality.
• Direct & support on-site Event Coordinators to deliver seamless client experiences day-of.
• Conduct post-event debriefs with both clients & internal teams, managing follow-up deliverables & capturing lessons learned for continuous improvement.

What We Look For: 

• 68+ years in event planning/production with significant exposure to large-scale corporate or experiential events.
• Proven success as a client-facing lead with strong relationship management skills; demonstrated ability to anticipate client needs, offer proactive solutions, & drive achievement of KPIs.
• Experience managing & developing event staff (Event Coordinators, Event Producers, or equivalent), setting priorities, allocating resources, providing feedback, & fostering a collaborative, high-performance culture.
• Prior experience managing programs involving multiple vendors & cross-functional teams, supported by an established network of trusted event vendors & partners.
• Proven ability to manage relationships with outside catering partners to ensure seamless service & guest experience.
• Baseline understanding of event AV production (power, rigging, lighting, sound) & familiarity with AV/production workflows; able to collaborate effectively with technical teams & interpret CAD/technical diagrams (hands-on operation not required).
• Experience with CRM/event systems (Salesforce) & diagramming tools (Social Tables, AllSeated; CAD a plus).
• Strong business sense, financial literacy, & ability to manage complex budgets.
• Exceptional communication skills - verbal, written, & presentation; able to distill & share program details across stakeholders with clarity & precision.
• Ability to stay adaptable, problem-solve under pressure, & maintain a professional presence in high-stakes environments.
  
  

Compensation:

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job. Job duties & responsibilities are subject to change based on changing business needs & conditions.

Base Salary:

Salary Min: $100,000 Salary Max: $105,000 / annually

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Were Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Heres what you can expect:

• Health & Wellness: Day-one health coverage for you & your family, 24/7 virtual care, emotional well-being support, & fertility & family planning benefits. Because your well-being matters, inside & outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, & a year-end holiday closure to recharge.
• Financial Growth: 401K with company match & support for education, courses, & certifications. We invest in you so you can grow personally & professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer & give-back opportunities, & the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, & experiences. Our values of GRIT (Genuine, Relentless, Integrity, & Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, & free to be themselves. If youre excited to grow, learn, & make an impact, wed love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, & perspectives.

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