As the Manager of Business Continuity Management (BCM) within the CLEAR GRC team, you will report directly to the VP of GRC. Your primary responsibility will be to execute & maintain the business continuity planning lifecycle & strategy for CLEAR.

What you will do:

• Implement & deploy tailored strategies across all critical business functions enterprise-wide
• Collaborate with various functions & partners to develop, maintain, & enhance Business Continuity Plans & procedures
• Prioritize & elevate resource needs to enhance recovery time & ensure business application & infrastructure resiliency
• Facilitate annual exercises, including walkthroughs, tabletops, simulations, & full-scale tests, in coordination with IT disaster recovery
• Ensure alignment with policies, standards, & procedures in all deliverables
• Support incident management activities during disruptive events as required
• Drive commitment, ownership, accountability, & results for Business Continuity Planning with business stakeholders
• Foster a resilience culture through planning, education, training, & analytics
• Proactively identify, prioritize, & document critical business functions throughout the business continuity planning lifecycle
• Design & implement recovery strategies to minimize disruptions to CLEAR operations
• Validate, test, & identify recovery strategy gaps, communicating results to leadership
• Coordinate alignment between business continuity & incident management teams for successful operation recovery within acceptable downtime
• Monitor & track annual compliance, regulatory, & reporting requirements
• Generate regular & annual compliance reports, metrics, & trend analyses
• Coordinate business participation in annual testing & planning activities with the Disaster Recovery team
• Provide support for incident management team activations when required
• Plan workloads effectively & deliver on commitments
• Build rapport & gain respect & cooperation from technology & business leaders

Who you are:

• Minimum 5+ years of leadership experience in enterprise-level programs
• 5+ years of experience in crisis management, business continuity, & disaster recovery
• 2+ years of project management experience
• Strong creative thinking, proactive, & independent problem-solving skills
• Excellent communication & influencing abilities across all management levels
• Proficiency in facilitating meetings, preparing reports, & managing data
• Self-motivated, results-oriented, & analytical thinker
• Comfortable with data-driven solutions & presentations
• Exceptional organizational & delegation skills
• Effective stakeholder communication & management skills
• Ability to remain calm in challenging situations
• Strong interpersonal & indirect influencing skills
• Comfortable in ambiguous situations & dynamic environments
• Action-oriented with ethical behavior, integrity, & trust-building

Technical Skills:

• Hands-on experience with the full business continuity management lifecycle
• Risk assessment (RA) expertise
• Designing recovery strategies meeting RTO/RPO & SLAs
• Knowledge of business continuity, disaster recovery best practices, policies, & procedures
• Extensive understanding of project management, software implementation, & application development
• Familiarity with computer operating systems, networking, data communications technology, IT strategy, & planning
• Knowledge of IT disaster recovery & business recovery planning
• Understanding of IT standards & best practices such as NIST, HIPAA, PCI, & Federal DHS guidance

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier. Our hybrid work environment provides flexibility. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption/surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match. The base salary range for this role is $120,000 - $160,000, depending on levels of skills & experience.

The base salary range represents the low & high end of CLEARs salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience & performance. The range listed is just one component of CLEARs total compensation package for employees & other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 15+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.