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SevenRooms // guest management software for restaurants & hotels
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The Team & Role

As a Sales Compensation Analyst you will own the administration, analysis & optimization of our global commission & GTM incentive plans. You will continue to develop & enhance our data integrity while providing operational support across our global Go-To-Market & Customer Success teams & stakeholders. This position will play a role in evaluating & refining commission structures, incentive programs, & sales compensation policies to align with business objectives & motivate our sales & customer facing teams. You will work cross-functionally with teams including Finance, Revenue Operations, & People Operations to ensure fairness, accuracy, & effectiveness in sales compensation practices. 

This position sits on the PeopleOps Team, within the Global People Group. 

What Youll Do

  • Administration: Own the calculations & distribution of commission & incentive payments in a timely & efficient manner for the Sales (SMB, Enterprise, Key Accounts, Sales Development Representatives, Management) & Customer Success (CSMs, Onboarding, Management) teams.  
  • Program Management: Manage SPIFF programs across Go-To-Market & Customer Success to incentivize specific sales activities, product promotions, or strategic initiatives. Develop program criteria, track performance against targets, & ensure timely & accurate payouts to eligible participants.
  • Support: Serve as the first point of contact for the GTM team on inquiries.  Escalate Tier 2 support to the People Success Business Partner for GTM. Responsible for training related to the commission plan structure & effectively communicating updates to stakeholders. Develop & maintain relationships with the GTM team.
  • Cross-Functional: Collaborate with various departments such as Finance & Sales to ensure accuracy & efficiency of sales compensation plans.  Participate in the Sales Compensation Committee to properly align goals & objectives, ensure accuracy with company policies & compliance with regulatory requirements.  Manage overall process for participant plan review & acceptance of plan documents including goal sheets, across draft through final documentation for signature. 
  • Performance Tracking & Analysis: Maintain accurate & comprehensive data related to sales performance, commission payouts, & other relevant metrics. Utilize data analytics tools & methodologies to generate reports & dashboards to communicate key insights & performance metrics to key stakeholders.
  • Optimize: Proactively identify areas for process improvement & implement changes to enhance the efficiency, effectiveness & transparency of the sales compensation program. Periodically evaluate efficiency of data analytics tools used for commission processing, calculation, & administration. Research & recommend improvements as appropriate

Who You Are

  • Extensive experience in sales compensation, sales operations, & analytics
  • Excellent understanding of sales performance metrics & commission structures
  • Background in SaaS or a recurring customer subscription model is preferred
  • Bias for action mindset with a focus on driving continuous operational improvements
  • An effective communicator who can break down complex concepts effectively & build relationships with stakeholders across various levels of the organization
  • Demonstrated project management capabilities & experience with the administration of high performance sales team compensation plans
  • Detail-oriented with the ability to maintain a high level of ownership & accuracy
  • Experience with Salesforce preferred

What We Offer

  • A fresh start with a flexible & independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax & recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, & the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner & working together to build an outstanding company.
    • The salary range for this role is $95,000 - $105,00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, & business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, & determinable.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees & their families: comprehensive medical, dental, & vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, & unique wellness offerings including One Medical, Spring Health, Carrot, & Headspace.
  • Employee programs & recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients & a unique milestone reward for every year you're a part of our team.
  • Opportunities for training & professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development & advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience & retention platform that helps hospitality operators create exceptional experiences that drive revenue & repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- & off-premises. From neighborhood restaurants & bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences & drive more visits & orders, more often. The full suite of products includes reservation, waitlist & table management, online ordering, mobile order & pay, review aggregation, email marketing & marketing automation.

Founded in 2011 & venture-backed by Amazon, Comcast Ventures & PSG, SevenRooms has dining, hotel F&B, nightlife & entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation & Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragans Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace & an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy & related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse & inclusive workplace & celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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