We want people who are passionate about building features that you & your peers will love.

At DigitalOcean, Data Center Technicians play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining & growing the physical infrastructure of the DigitalOcean cloud, past, present, & future. They own everything related to the physical servers & networking gear that enables our company & our customers to scale.

Day-to-day duties may include everything from replacing a faulty drive in one of our servers to flying overseas to set up a brand-new Data Center from scratch. In exchange for your expertise & enthusiastic interest in DigitalOcean, we can offer you a role on a fast-growing, & collaborative team where you'll be given regular opportunities to hone your skills & learn new ones.

This position is for the New York City area & requires you to be onsite.

What You'll Be Working On:

• Supporting data center engineers with on-site physical deployments
• Racking, stacking, & cabling servers, power distribution units, & switches under the guidance of data center engineers 
• Replacement of server components such as CPU, RAM, drives & boards
• Submitting RMA to equipment manufacturers, shipping & receiving gear to & from remote locations & vendors.
• Work through assigned tickets & work requests effectively, performs basic diagnosis & repairs to hardware in line with internal SLAs
• Assists data center engineers in debugging network, hardware, & Linux OS-related issues
• Assists with asset management, tracks & monitors data center hardware & component inventory

What Well Expect From You:

• Hands-on experience with servers, hardware, & networking is preferred but not essential
• Passionate about data center hardware & infrastructure
• Interest in networking, hardware, & Linux OS
• Excellent verbal & written communication skills, collaborative nature, & a friendly can-do attitude
• Can perform a basic level of troubleshooting preferred but not essential
• A strong desire & aptitude for solving problems 
• A valid drivers license (must be comfortable with driving)
• Willing to receive guidance from senior engineers & technicians
• Ability to logically analyze & solve problems
• Ability to travel domestically & internationally (10% - 15% travel)
• Ability to be on your feet all-day
• Ability to lift objects up to 50 lbs
• Ability to be on-call outside of business hours for escalations as needed

Why Youll Like Working for DigitalOcean:

• We innovate with purpose. Youll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud & AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, & scrappy, like an owner with a bias for action & a powerful sense of responsibility for customers, products, employees, & decisions.
• We prioritize career development. At DO, youll do the best work of your career. You will work with some of the smartest & most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, & education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth & development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations & preferences.
• We reward our employees. The salary range for this position is between $70,000 - $85,200 based on market data, relevant years of experience, & skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company & individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire & the option to participate in our Employee Stock Purchase Program. 
• We value diversity & inclusion. We are an equal-opportunity employer, & recognize that diversity of thought & background builds stronger teams & products to serve our customers. We approach diversity & inclusion seriously & thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is an onsite role

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Department: Engineering #LI