Were looking for a talented & passionate Senior Product Manager to help drive multiple businesses across Zola. In this role, you will be highly focused on many elements of Zolas business, from our two-sided Vendor Marketplace to our Wedding Registry & shopping experience to developing new business opportunities. You will play a key role in defining our product roadmaps, providing a clear vision for where our product needs to go & developing the plan for how to get it there. Were looking for someone who can both sweat the details & tie them back to the big picture. The successful candidate should be equally comfortable talking tech with developers, talking brand positioning with marketing, & talking strategy with executive leadership.

The Senior Product Manager will execute on the vision of the business, anticipate & make trade-offs, deliver an amazing customer experience, & prioritize everything there is to do - all while keeping the business & customer needs top of mind. Youre a problem solver & have a proven ability to work collaboratively with cross-functional teams & manage multiple projects at the same time. Youll bring new, innovative ideas to the table, & make a strong case for how & when to prioritize them. Youll dive into data to find the most impactful projects to work on & youll love working with kind, smart colleagues who share a commitment to putting the customer first!

This full-time role will be hybrid at our office in NYC.

RESPONSIBILITIES

• Own product initiatives related to our businesses
• Prioritize key features that focus on growth & engagement
• Drive feature development from ideation through launch, & beyond
• Build alignment with key stakeholders of all levels through strong communication 
• Analyze & report on performance of features & AB Tests
• Deeply understand the customer & think creatively about how to serve them better
• Conduct user testing to better understand how customers interact with the current product & future ideas 
• Dissect customer frustrations with wedding planning & identify ways to turn frustration into delight
• Partner with Marketing, Product Design & Engineering to continuously improve customer acquisition & retention
• Partner cross functionally to deliver projects on time
• Continuously evaluate competitors & wedding trends

QUALIFICATIONS

• 3-5 years of product management experience in a fast-paced consumer focused environment. 
• Demonstrated ability to prioritize & manage competing tasks in a fast-paced environment
• Exceptional technical, business & customer experience judgment
• Creative, scrappy, & customer-obsessed
• Superior written & verbal communication skills; able to present effectively to executives as well as to peers
• Excellent quantitative skills
• Deep empathy for the customer & a love of problem solving for them
• Ability to build business relationships across functional teams
• Ability to thrive in ambiguity & turn an idea into a feature 
• Passionate about the wedding space
• BA/BS required. A degree in Computer Science, Engineering or Business is preferred

The salary range for this position is $135,000 - $145,000.

About Zola

We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning & registry experience to make the happiest moment in our couples lives even happier. From engagement to wedding & decorating your first home, Zola is there, combining compassionate customer service with modern tools & technology all in the service of love.

We built our entire platform from the ground-up in 2013, & quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online & mobile products that are helpful, intuitive, & simply magical. Were proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital & Lightspeed Venture Partners, among others.

We are passionate about supporting all forms of love, & were proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, & we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion & perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, & partner will be respected & accepted & valued.

Our headquarters are in NYC, & we have an office in Montreal. Come work with us!