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Peloton // connected indoor fitness cycles
 
Product, Full Time    New York City    Posted: Saturday, January 02, 2021
 
   
 
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JOB DETAILS
 

Peloton is seeking a Senior Product Analyst (people manager) to support the innovation, iteration, & optimization of our engagement products, focussed on Connected Fitness (Bike & Tread product lines) user experience. The Senior Product Analyst will work with Product Managers to better understand how users are interacting with Peloton products & to inform & evaluate new products, features, & experiences developed by the Product Team.

 IN THIS ROLE YOU WILL:

  • Develop a holistic & profound understanding of the Connected Fitness products user personas & usage patterns (from software feature usage to workout content preferences) via analysing product interaction data
  • Partner with product managers, product analysts, as well as user researchers & business/brand strategists on research & development efforts related to software & hardware improvements
  • Collaborate with engineering, field quality, & member support teams on defining actionable metrics addressing the quality of user experience & establishing ongoing reporting thereof
  • Build & grow an analytics team pod tasked with ensuring consistent & comprehensive analytics & research coverage across all Connected Fitness product lines, which includes: maintaining sufficient analysis capacity, designing & maintaining regular engagement & quality reporting, as well as close monitoring of the tracking instrumentation quality.
  • Work in a lean & agile way, focusing on stakeholder desired outcomes over granular tasks & continuously assessing tradeoffs between precision & actionability

 ABOUT YOU:

  • Have 4+ years of overall experience in an analytics capacity with a focus on problem solving & providing actionable insights, as well as 2+ years - with a product/UX analysis focus
  • Have 1+ years of experience managing junior team members & are interested in continuing on in a people leadership capacity. 
  • Are confident & hands-on when it comes to data wrangling skills: can use SQL for data extraction (including complex joins, CTE, query optimization), manipulate data in Python (e.g. pandas, numpy), & reliably apply fundamental techniques of supervised & unsupervised machine learning (e.g. scikit-learn)
  • Are familiar with product analytics & data collection SaaS tools such as Segment, Amplitude, Mixpanel, Pendo, Optimizely, Fullstory etc.
  • Know statistical concepts used in exploratory data analysis & have a strong understanding of experiment assessment & statistical inference methods
  • Have a deep understanding of Product Management frameworks & how product usage data can play into decision making at various stages of product/feature development, as well as into roadmapping, prioritization, & OKR setting processes
  • Have a passion for data storytelling via decks & dashboards & a proven ability to efficiently relay your insights to non-technical audiences & senior leadership
  • Work well collaboratively, both in a cross-functional context - with user researchers, designers, engineers - & as a part of joint research projects with Product Analytics teammates
  • Manage with a growth mindset: you empower your direct reports vs. prescribing specific tasks, & are good at providing actionable feedback.
  • Have demonstrated ability to prioritize & delegate in a way that optimizes for the teams & the companys success while maintaining a healthy work-life harmony for yourself & your team members

 AS A BONUS:

  • Previous experience working on a product analytics team for a B2C software or software+hardware product
  • Experience with software quality & performance SaaS tools (e.g. DataDog, New Relic, Bugsnag etc.)
  • Understanding of adjacent quantitative & qualitative research methods & techniques (e.g. usability testing, concept testing, market sizing etc.)
  • Strong interest in fitness tech space

ABOUT PELOTON:

Founded in 2012, Peloton is an innovative tech company that brings members the best workouts possible, all from the convenience of their own home via the Bike, Tread, Digital & TV App platforms. Peloton uses technology & design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.

Peloton believes in taking risks & challenging the status quo by continuously innovating & improving.  We put our users, members, & customers first & we obsess over every touch point of the member experience be it the studio, product or showroom.  We like to hire the best & encourage all our associates to be Pelotons brand ambassadors. Most importantly, we know that together we go far.

 
 
 
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