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Wed, Jun 05, 2024 @ 03:00 PM   FREE   Venue, To Be Announced

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Join us for an exciting in-person event, CXVerse Live part of #NYTechWeek, where we dive into all things customer experience.nThis event is a must-attend for anyone interested in enhancing their understanding of customer-centric strategies and the latest industry trends, especially GenAI.nDiscover how successful businesses create exceptional customer experiences through engaging talks, interactive sessions, and networking opportunities. Our expert speakers will share valuable insights, practical tips, and real-life case studies that can be applied to diverse industries.nWhether you're a marketer, entrepreneur, or customer service professional, CXVerse Live - New York promises to equip you with the tools and knowledge to elevate your customer experience game. Don't miss this chance to connect with like-minded individuals and gain fresh perspectives on delivering outstanding customer satisfaction.nMark your calendars for Wed June 5, 2024, and make your way to the vibrant city of New York. The event will take place at Pace University.nSecure your spot now and get ready to embark on an immersive journey into the world of customer experience!n#DoMore Customer ExperiencenThere will be time to network after the presentations.nPreregistration is required with your full name for building security.nAgenda:n3:00 Check-In OPENn3:15 - 3:30Welcome and intron3:30 - 4:00 Who's afraid of GenAI? - Building GenAI empowered Sales and Success Super Heros- Nir Simionovich, CEO at Cloudonixn4:00 - 4:30Building a Team Focused on Customer Value - Shivani York, COO at OOklan4:30 - 5:00Customer Service in the Metaverse- Nelly Tacheva Founder & CEO at Tangran5:00 - 5:30 Lessons learned in providing customer service to over 1M customers- Jared Kugel, Founder and CEO at TireAgentn5:30 - 6:00 Using AI in CX PanelnPanelists:n- Itamar Falcon, Founder & CEO of coho.ain- Puneet Malhotra, Co-Founder & Head of Product of TRIYOn- TBDn- 6:00 - 6:30Ask Me Anything CX PanelnPanelists:n- Marlene Albarano, Customer Experience Consultantn- Lucas Isola, Co-Founder of Molo Simple Marina Managementn- TBDn- 6:30 - 7:00Refreshments and networkingnnThis event is part of #NYTechWeek 2024 - a week of events hosted by VCs and startups to bring together the tech ecosystem.
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