Zola is looking for an experienced, whip-smart Senior Copywriter, UX. This person will report into the VP of Brand.
Responsibilities:
- Write clear, compelling, & concise copy that successfully guides users through our funnels & builds brand loyalty
- Collaborate with Zolas product, marketing, & business teams to effectively position products & features that serve our couples, guests, & vendors
- QA & regularly audit UX copy to spot inconsistencies & create optimizations
- Establish & implement UX guidelines & best practices, including how Zolas TOV gets adapted for UX & product copy
- Own all storytelling for our vendor marketplace - including how we communicate with both couples & vendors & guide them through the product experience
- Support & partner with creative team to craft compelling narratives & copy that brings the brand story to life
- Advocate for the user & our brand voice in all product design & copy
The Ideal Candidate is
- Able to manage multiple stakeholders & effectively/confidently present their ideas & work
- Organized, flexible, & adaptable. Able to manage multiple shifting priorities
- Excited to work in a dynamic environment, creating, sharing, advocating for, & testing work of the highest quality
- Strategic & creative, the perfect mix of left & right brain thinking
- More than just a collaborator a problem-solver who thrills in creating connections between teams & is comfortable working with an engineer as a marketer or product designer
- Comfortable asking questions to find solutions
- Inspired by data- you understand how to incorporate qualitative & quantitative feedback into your work, with a knowledge of & passion for user testing
- Endlessly curious, ready to lead, learn, & listen
Qualifications:
- 4 years experience writing & editing UX copy, ideally at a consumer-facing tech company
- Portfolio or examples of relevant UX work
- Excellent verbal & written communication skills
- Strong problem-solving & critical-thinking skills
- Ability to work both independently & as part of a team
- Must thrive in a fast-paced environment
- Figma is your love language, youre versed in UX best practices, & youve never met a process you didnt want to improve
Please note:
- Applications without a Copy Portfolio will not be considered
- Cover Letter is optional
The salary for this position is $70,000-$85,000
About Zola
We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning & registry experience to make the happiest moment in our couples lives even happier. From engagement to wedding & decorating your first home, Zola is there, combining compassionate customer service with modern tools & technology all in the service of love.
We built our entire platform from the ground-up in 2013, & quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online & mobile products that are helpful, intuitive, & simply magical. Were proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital & Lightspeed Venture Partners, among others.
We are passionate about supporting all forms of love, & were proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, & we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion & perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, & partner will be respected & accepted & valued.
Our headquarters are in NYC, & we have an office in Montreal. Come work with us!
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