Squarespace is seeking an Intranet Specialist to oversee the implementation & ongoing management of our new intranet platform which will be a digital home for company news, engaging content, & amplification of our strategy, vision & values.

You will manage the end-to-end intranet experience from strategy to user experience to oversight & measurement & help manage intranet content, ensuring that it is accurate, relevant, & engaging for employees. You will also collaborate with HR technology, operations, & partners across the organization to gather feedback, prioritize updates, & increase adoption of the intranet as a centralized source of truth.

You will possess a background in employee communications, with demonstrated strength in: intranet management, written & verbal skills, comfort with metrics & analytics reporting, & an appetite to build & experiment.

You will report into our Internal Communications Lead & sit on a team that includes internal & executive communications, talent brand, recruitment marketing, employee experience & events. This role can be a hybrid role, based in one of our office locations, or remote.

You'll Get To...

• Manage the content strategy & user experience of our intranet platform.
• Collaborate with partner teams to ensure a world class intranet that meets our needs & ensures a user-friendly experience.
• Develop editorial calendars & maintain content schedules to ensure publication of intranet updates & announcements that keep employees informed.
• Oversee the overarching information architecture, content quality, & editorial control across the intranet to ensure it is following our strategy & standards.
• Work with a decentralized global network of content editors, coordinating their efforts while encouraging a collaborative & streamlined approach.
• Provide training & support to content editors, ensuring they have the knowledge, tools, & skillset they need to contribute & maintain engaging & accurate content.
• Design & implement intranet governance strategy, including content management, user access permissions, & version control.
• Build relationships with, support, & influence partners at all levels, working with them to understand their needs & involve them in planning & finding solutions.
• Monitor intranet usage metrics & analytics to assess performance, identify areas for improvement, & increase adoption across the company.
• Conduct research to understand intranet user needs & propose solutions to enhance the functionality & usability of the intranet platform.
• Stay informed about industry trends & emerging technologies in intranet management & employee communication.

Who We're Looking For...

• 5+ years of experience in employee or internal communications or a related field is essential.
• Prior experience with the Atlassian suite of products preferred.
• Demonstrated experience overseeing company intranet platform or similar aspects of company-wide communications, including writing, managing, & measurement & evaluation.
• Experience developing trusted relationships & influencing at all levels of an organization.
• Penchant for organization & adept at planning, prioritizing, & pivoting.
• Comfort with making decisions using data by identifying patterns, themes & trends, generating meaningful insights.
• Excellent prioritization & understanding of what is & isn't urgent, with a focus on speedy execution

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility & adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch & snacks
• Private rooftop

Cash Compensation Range: $85,500 - $138,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, & location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands & businesses online. We empower millions of customers in more than 200 countries & territories with all the tools they need to create an online presence, build an audience, monetize, & scale their business. Our suite of products range from websites, domains, ecommerce, & marketing tools, as well as tools for scheduling with Acuity, creating & managing social media presence with Bio Sites & Unfold, & hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, & coworking spaces in the UK, Netherlands, & Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives & experiences with the world. Not only do we embrace & celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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