Hi, we're Oscar. We're hiring an IT Technician to join our IT team.
Oscar is the first health insurance company built around a full stack technology platform & a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
The IT Technician role at Oscar is an escalated IT support position for all technical needs at Oscar. In this role you will take ownership of any escalated issues from our front line IT Analysts due to onboarding, off-boarding, & day-to-day support escalations of all Oscar employees & contractors. This role requires more in depth technical troubleshooting skills & professional communication with end users for full resolution in accordance with ITs SLA agreements. You will provide second-line support to Oscar employees & contractors. You will tackle escalated technical issues & ensures compliance with SLAs. You will also focus on improving core tools on Mac, Linux, & ChromeOS to enhance user experiences.
You will report to the Manager, IT Services.
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture & our mission.
This is a hybrid role in our New York City office (in Hudson Square). You will work part of the time in the office & part of the time remote / work-from-home. #LI-Hybrid
The base pay for this role is: $28.85 - $37.86 per hour. You are also eligible for employee benefits & monthly vacation accrual at a rate of 10 days per year.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives..
Pay Transparency:
Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, & experience.
Full-time employees are eligible for benefits including: medical, dental, & vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life & disability insurance, & paid wellness time & reimbursements.
Reasonable Accommodation:
Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
