Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

AV Supervisor, NYC

Convene is seeking an experienced & dynamic AV Supervisor to join the opening team at 30 Hudson Yards. This is an exciting, full-time opportunity to be a key player in the launch of one of Convenes premier event spaces. The AV Supervisor will report directly to the propertys Senior Technology Manager with a dotted lined to our General Manager & our Regional AV Manager. 

About 30 Hudson Yards:

Spanning 72,000 square feet on the 24th floor of 30 Hudson Yards, this Convene location offers ten uniquely designed event spaces, including a grand hall with a capacity for 750+ guests. The venue can also accommodate full buyouts for up to nearly 1,500 guests. 

What Youll Do:

The AV Technology Supervisor effectively oversees the setup, strike & execution of program details provided by the Technology Manager. We need someone that is self-motivated & organized, as well as an effective communicator. As an AV Technology Supervisor, you will work closely with customers to deliver an excellent meeting, conference, & working experience.

• Effectively delegate instructions to all technology team members & temporary staff on site
• Responsible for proper equipment maintenance, inventory, & storage
• Ensure completion of assigned tasks to technology specialists & labor vendors
• Determine labor & equipment needs along with scheduling on a weekly basis
• Maintain a constant line of communications with onsite & regional leadership
• Accurately perform daily, weekly, & monthly check lists
• Maintain a positive relationship with clients & staff through effective communication
• Present a professional image that meets company dress codes
• Possess an in depth knowledge of all facility technologies, equipment, & SOPs
• Able to accommodate a rotating work schedule that includes nights, weekends, & occasional long hours
• Provide ad-hoc troubleshooting & assistance to customers of all technology competency levels
• Preprogram coordination with clients & internal stakeholders ensuring that all client technological needs are met & in place for their arrival
• Provide a consultative approach to onsite technology enhancements for client programs
• Assist in any areas of daily operation

Responsible for Training & Development:

• Cross-train in other conference center related areas
• Assist with developing healthy employee relations climate, including employee motivation & coaching
• Participate in collaborative project efforts with both the technology team & other departments
• Mentor Technology Specialists to provide a consistent level of customer service
• Interview & make hiring recommendations for all positions in the department using targeted selection
• Stay current on industry trends in special events/meetings through benchmarking, trade publications, competitive shopping, & special event conferences
• Review all departmental SOPs on a quarterly basis & update as needed

What We Look For:

• Flexible & long hours sometimes required including weekends & holidays
• Required to move, set/strike equipment up to 50 lbs. without additional assistance
• Reach overhead & below the knees, including bending, twisting, pulling, & stooping.
• Stand, sit, or walk for an extended period of time
  
  Equipment & Technical Qualifications
  
  
• Audio: 4-24 channel analog/digital mixers, wireless microphone lavaliers & handhelds, push to talk microphone systems, audio recorders, Biamp Tesira systems
• Video: Switchers, projectors, LCD displays, LED Video Walls, Crestron DM/NVX systems
• Lighting: Up lights, GOBOs, Basic dimming
• IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operate & troubleshoot hard/soft video codecs
• Control: Familiarity with Crestron control systems & associated hardware
  
  

Compensation:

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job. Job duties & responsibilities are subject to change based on changing business needs & conditions.

Base Salary:

Salary Min: $75,000  Salary Max: $85,000 

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather. It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers. With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

Were Here For You: 

At Convene, youll receive:

Health & Wellness

• Excellent health coverage for you & your family starting day one
• 24/7 virtual care through Centivo Care
• Employee Assistance Program: emotional well-being & support for everyday life
• Fertility & family planning through Kindbody

Time Off & Work-Life Balance

• Generous paid time off plus time off for your birthday
• A Holiday closure each year to allow all employees to unplug & recharge
• Paid time off for new parents: maternity, paternity, adoption

Financial Support & Benefits

• 401K plan with company matching
• Financial support for education: for attending conferences, taking courses, or gaining certifications

Professional Development & Recognition

• Continuous professional & personal development support
• Employee recognition & reward programs to mark achievements & milestones

Community & Impact

• Opportunities to volunteer, donate, & participate in community give-back initiatives
• The opportunity to have a significant impact on your team & the business in the work that you do

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