HelloFresh is seeking a Weekend Operations Manager to oversee the weekend support team to ensure buying across the organization is  managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The Procurement Team plays a crucial role in guaranteeing the timely & accurate shipment of every box by collaborating closely with distribution centers seven days a week. The team is organized by specific brand & commodity groups (including produce, grocery, dairy, market, protein, & packaging); however, due to the perishable nature of food & our 24/7 operations, we require assistance with ingredient support during weekends. This is where you come in to ensure seamless operations!

Job Description:

This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule. In the role you will

• Strategically oversee the team of weekend buyers, overseeing inventory management,  purchasing, issue resolution & incoming tickets across the entire SKU portfolio. 
• Leads weekend operations as the primary escalation point, demonstrating the ability to proactively resolve issues while effectively identifying when to seek support & escalate matters to the appropriate owners in a timely & organized way.
• Maintain organized & continuous weekend workflows through structured communication, effective ticket management, & clear expectation-setting.
• Provide direct, hands-on support managing high-priority tickets & critical callouts to alleviate team bandwidth constraints as needed. 
• Serve as the primary weekend escalation lead & main DC POC, providing help & managing critical escalations, urgent communications, & rapid resolution of time-sensitive warehouse issues.
• Maintain a strong ability to move quickly & decisively to address urgent operational demands, developing & executing robust contingency & backup plans to ensure business continuity & minimize downtime.
• Lead & facilitate team meetings to prepare procurement teams for success each weekend, ensuring continuity through a detailed handoff process at the close of the weekend.
• Champion & drive continuous improvement across the team, proactively identifying inefficiencies & executing on solutions. Oversee timely delivery of project work & rigorously track measurable results to secure lasting organizational change.
• Support your teammates to ensure that no boxes are missed & no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office 50% of the month, but please note this is subject to change. 

You are

• A team player & leader You favor team victories over individual success. You are able to build strong relationships & bring the team together. You are a positive driver of change- challenge the status quo & bring ideas to the table
• A strong communicator & facilitator   You are able to synthesize & present critical information to solve complex problems & facilitate group discussion to reach alignment 
• A structured problem solver guided by process - You possess strong organizational skills & consistently demonstrate a methodical approach to  your work.  
• Intellectually curious You love to understand why things are the way they are, how things work, & challenge the status quo. You are not afraid to get into the weeds so we can build our way out of them 
• Data driven & detail oriented- you leverage data & insights & set a high bar for your team ensuring work is double checked before published
• Agile You thrive in fast-paced & dynamic environments & are comfortable working autonomously & prioritizing & re-prioritizing to ensure we are meeting our business objectives

At a minimum, you have...

• A Bachelors degree is required 
• 5+ years of purchasing or other relevant leadership experience, preferably in produce, protein, or other food products. 
• Vast knowledge & interest in food 
• Quantitative & analytical experience (either through education or professional experience) including solid comfort in Excel. 

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.