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Manager, Workforce Staffing
The Workforce Staffing team is looking for a Manager who will have a unique opportunity to help lead the evolving contingent labor strategy & program for HelloFresh. This management role is key to our progress toward a best-in-class overall talent strategy & operation. This role will partner to drive multiple projects, continuous improvement initiatives, cost management, data analysis, vendor management system, & business process improvement. The ideal candidate is detail-oriented, thrives in a fast-paced & ever-changing environment, & can quickly earn support & trust amongst both internal & external business partners.
You Will..
- Analytical & Reporting Oversight: Develop & maintain a comprehensive suite of analytical & reporting tools (e.g., dashboards, models) to provide actionable insights into contingent workforce performance, compliance, & cost management. Provide critical oversight of all reporting outputs, ensuring accuracy, integrity, & relevance for executive decision-making.
- Team Leadership & Management: Manage a dedicated team focused on reporting, analytics, & compliance, fostering a culture of data-driven decision-making, high-quality output, & continuous process improvement.
- Strategic Partnership: Develop & interpret reports to identify trends & program opportunities; work closely with vendor partners to understand business challenges to help inform operational decision-making & fulfillment strategies.
- Labor Order Fulfillment: Partner with the Planning team to assess labor order projections, manager order hedging, & manage the distribution across agency partners to maintain fulfillment accuracy & service continuity. Additional responsibilities may include conversion tracking & shift rebalancing for temp workforce.
- Compliance & VMS: Serves as contingent workforce Subject Matter Expert (SME) to ensure the execution of functional best practice & to facilitate new process adoption across the business, while raising process improvement opportunities. Collaborate with & supervise team members to manage the VMS platform to drive cohesive program delivery & a single point of audit/compliance.
- Stakeholder Communication: Lead the capture & monitoring of key program metrics; provide highlights for leadership. Collaborate to develop vendor partner quarterly business reviews, executive business summaries, dashboards, and/or vendor scorecards.
- Program & Project Management: Prepare & deliver resources & tools utilized to support user adoption of Programs & VMS operations. Build, manage, & as appropriate, distribute documentation of project deliverables, status, learnings & outcomes, & standard operating procedures; ensure project work progresses. Assist the Director with ongoing & ad hoc projects.
What you have
- Analytical Expertise: Excellent attention to detail & proven ability to use analytical tools & data to identify inefficiencies, help implement process improvements, & drive performance from both internal & external partners. Proven experience in developing, owning, & maintaining reporting outputs (e.g., executive dashboards).
- Team Leadership: Prior supervisory experience, preferably 3+ years, in managing a team dedicated to data analysis, reporting, & compliance.
- Strong prioritization skills, time management skills, follow through, & can multitask in a fast-paced environment.
- The ability to build trusting relationships with peers & leaders.
- Proficiency in Google suite or related tools (e.g., Excel, Word, PowerPoint, etc.).
- Staffing Agency/MSP experience a huge plus.
- 5+ years of general staffing experience.
- 3+ years of contingent workforce experience (preferred).
- 3+ years of Managed Service Provider (MSP) and/or Vendor Management System (VMS) experience (preferred).
Youll get
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO & flexible attendance policy
- Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
- Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.
#Factor #JD1008
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