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Operations Manager, Procurement Inbound Logistics
Location: NYC, NJ
Come see whats cookin at HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.
Job Description:
We are looking for a Manager who will lead inbound logistics & provide oversight for our team executing all aspects of freight processes. The Manager will help us increase performance, capability, robustness, & sophistication of our inbound supply chain, while supporting our offshore logistics coordinator team. As part of the Procurement team, you will play a key role in improving our costs, ingredient quality, supply chain reliability, & product innovation - helping us deliver the best possible value to our customers.
You will...
Own the flawless execution of the operations plan for your category/team. We aim to have 0 missed boxes, 0 ingredient subs, & 0 costing overages due to procurement related misses. Ownership includes leading thorough & timely discussions to ensure we are on track to plan across all buyers & SKUs. Coach the team on effective communication & problem solving strategies. Escalate problems quickly, brainstorm resolutions broadly using all resources, & drive improvements.
- Guide team development & culture
- Manage & own development of team of 4-15 individuals in the US & abroad, including skip levels
- Be intentional about attitude, approach, communication style, & positivity
- Actively coach, develop & retain talent
- Lead hiring for logistics roles within the larger procurement operations team
- Delegate effectively
- Manage escalations (from procurement stakeholders, production facilities, transportation partners, etc.) quickly & efficiently through a structured approach & effective & comprehensive communication
- Execute weekly operations
- Manage the logistics process related to our centralized dispatching platform & TMS software
- Lead a team of coordinators & associates responsible for executing our inbound & outbound network strategy nationwide
- Ensure all morning order management tasks are completed accurately & on time
- Support continuous improvement, strategy, & cost-savings initiatives across our logistics network
- Analyze complex datasets & drive team metrics across the organization using tools like Google Sheets, Tableau, & Excel - lead a Weekly Business Review for your category presenting on trends & drivers: Identify & track week-over-week trends, with data. Brainstorm solutions to resolve, & work on resolving with the leadership team
- Capture, manage, & maintain the data integrity within TMS platform
- Serve as primary POC for DC communications or strategy partner questions, ad-hoc training, escalations, & problem resolution
- PTO management & coverage for your team
Build relationships & processes with production facilities & strategy teams
- Encourage clear, strong, comprehensive communication with the team
You are...
- Obsessed with food!
- Analytical & a problem-solving master
- Proactive, ambitious, & assertive: you take ownership of your work & think beyond the scope of a given assignment
- Entrepreneurial & can make things happen
- Excited to work in a fast-paced environment with constant change & limited direction
- Comfortable making split-second decisions with far reaching consequences
- Passionate about our business & committed to its growth
At a minimum, you have...
- A Bachelors degree is required, preferably in a Supply Chain, Engineering, Business Administration or related field
- 5+ years of relevant leadership experience within a CPG or transportation company; bonus if experienced in transportation of perishable food products
- Structured approach & communication style; ability to clearly & persuasively communicate with a large variety of stakeholders
- Experience leading teams & managing projects; experience working with geographically distributed and/or offshore teams is a plus
- High proficiency analyzing large data sets using spreadsheets (MS Excel, Google Sheets) & presenting key findings in presentation format (PowerPoint, Google Slides)
- Experience with TMS & SaaS platforms preferred
Youll get...
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium & other flexible health plans
- 75% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew on tap & monthly catered lunches
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
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