Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places & experiences that bring people together. The company designs, develops, & operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations & beyond. We love bringing people together in person, & that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team

Audio Visual Production Manager | NYC

The Mallory is Convene Hospitality Groups premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th-century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000-square-foot venue across three floors for bespoke events & celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, & soaring ceilings with state-of-the-art technology & flexible design. As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea's newest stage for hosting everything from large-scale galas, fashion shows, & product launches to intimate social affairs & weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high-touch hospitality experience for every client. Discover more at https://www.themallorynyc.com.

Come join Convene Hospitality Group at this newest property, The Mallory, as we continue to grow & evolve our live events offering. This is a unique opportunity to help build a brand new production arm within our business & define how we bring experiences to life. You will craft extraordinary, tailor-made moments for our high-profile clients, where every detail matters & excellence is non-negotiable.

If you thrive on innovation, precision, & the excitement of building from the ground up, this role puts you at the center of that growth. From brand launches to large scale activations, you will collaborate with a talented team to deliver unforgettable experiences from concept through execution. Join us as we continue to shape the future of live events & create what comes next.

What Youll Do:

The Audio Visual Production Manager, internally known as the Production Manager, is central to the successful execution of large experiential, social, & corporate events. This role involves leading technical planning, coordinating AV crews, & overseeing on-site operations for each event. Serving as the primary client contact, the manager ensures meticulous & professional handling of all stages, from pre-production to strike. This is an execution-focused position, excluding creative design & content development.

The ideal candidate will possess significant experience in managing intricate event logistics & AV teams. They will demonstrate keen attention to detail & a dedication to providing flawless client experiences within demanding, rapid-paced settings.

Responsibilities:

• Client Point of Contact: Serve as the primary liaison for corporate & experiential clients throughout the planning & execution of each event, ensuring clarity, accountability, & smooth communication.
• Proposal & Quoting: Create detailed event proposals & line-item quotes based on scope, technical requirements, & labor needs. Collaborate with internal teams to confirm accuracy & alignment with client budgets & timelines.
• Crew Management: Source, schedule, & supervise freelance & in-house technicians for each event, ensuring clear roles, expectations, & accountability.
• Pre-Event Planning: Coordinate all technical logistics including venue specifications, load-in/load-out schedules, labor calls, consultation & approval of all event-related technical drawings & AV infrastructure.
• On-Site Execution: Lead event setup & show execution, ensuring technical operations stay on schedule & all team members adhere to safety, quality, & professionalism standards.
• Vendor & Venue Coordination: Work with AV teams & labor providers when applicable to ensure seamless integration & compliance with venue policies.
• Post-Event Wrap-Up: Lead thorough debrief sessions to evaluate event outcomes, reconcile labor & equipment usage, & document key successes & areas for improvement. Provide insights for internal tracking & client reporting, while contributing to the development of scalable processes that align with & advance the organizations mission.

What We Look For:

• Minimum of 7 years of experience in large-scale corporate event production, with at least 3 to 4 years in a technical project manager, producer, or show lead role.
• Strong understanding of live event AV systems (audio, video, lighting) with an ability to communicate fluently with technical teams & clients. Solid knowledge of rigging safety standards, basic scenic fabrication, & staging best practices. Able to effectively communicate technical concepts to production crews & clients, ensuring safe installations & high-impact event execution.
• Proven ability to manage multiple concurrent events & crews while maintaining a high level of detail, organization, & quality standards.
• Demonstrated experience creating proposals & run-of-show documentation for large corporate meetings, conferences, & executive events.
• Excellent interpersonal & leadership skills, with a confident, solutions-first approach to managing client relationships & on-site teams.
• Proficient in Vectorworks & familiarity with project management software preferred.
• Willingness & ability to travel frequently throughout New York City & work non-traditional hours, including nights, weekends, & holidays, as dictated by event schedules.
• A degree or certification in AV technology, event management, or project management is preferred.

Compensation:

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job. Job duties & responsibilities are subject to change based on changing business needs & conditions.

Base Salary:

Salary Min: $100,000  Salary Max:  $105,000 / annually

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Were Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Heres what you can expect:

• Health & Wellness: Day-one health coverage for you & your family, 24/7 virtual care, emotional well-being support, & fertility & family planning benefits. Because your well-being matters, inside & outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, & a year-end holiday closure to recharge.
• Financial Growth: 401K with company match & support for education, courses, & certifications. We invest in you so you can grow personally & professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer & give-back opportunities, & the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, & experiences. Our values of GRIT (Genuine, Relentless, Integrity, & Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, & free to be themselves. If youre excited to grow, learn, & make an impact, wed love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, & perspectives.

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