Overview

Glossier is a digital-first beauty company on a mission to inspire everyone to find joy & confidence in their personal beauty style. We create physical, digital, & offline experiences inspired by our community that foster connection, inspire a sense of belonging, & invite people to participate in Glossier.  We are inclusive, customer-devoted, curious, courageous, discerning, & results-driven.

You will be joining an agile organization & will be an integral member in growing the wholesale business in North America. As the Director of Account Management, North America, you will play a key role in leading & shaping our strategic & integrated planning for the Glossier North America business & have key responsibilities of sell-in & sell-through, with a focus on Fragrance. You will have the opportunity to partner on building & executing the three-year roadmap to achieve the Companys goals. 

This role reports into the GM, Global Wholesale & is NYC based. 

6 Month Expectation

• Partner with GM, Global Wholesale to build & execute a North America wholesale strategy & business plan with a focus on Fragrance 
• Develop & lead relationships with North America partners
• Create project plan for execution of three year roadmap with a focus on Fragrance
• Manage & track progress across functions, workstreams, & key milestones; oversee cross-functional execution to deliver on launch strategy & ongoing execution
• Responsible for P&L management of key accounts & responsible for delivering on net & retail sales goals, managing operational expenses & EBITDA targets
• Partner with Operations/Logistics & Planning teams to determine inventory planning & forecasting approach & execution, fulfillment requirements & technology support
• Partner with Brand, Product, & Marketing leadership & teams to develop product assortment strategy & appropriate/required product refinements, as well as marketing activation & launch strategy
• Manage retailer coop budgets to drive business results 
• Partner with owned Retail & Ecommerce partners to coordinate marketplace opportunities & channel optimization online & offline

12+ Month Expectations 

• Manage day-to-day partnership & business with wholesale partner(s)
• Optimize business performance on monthly, quarterly, annual basis to drive revenue & profitability
• Develop sales plans to drive performance across accounts & doors
• Ensure brand presentation consistent with Glossier standards, & seek opportunities for driving incremental brand & business growth 
• Continue to refine & optimize 3 year growth objectives 

Qualifications 

• 8+ years in sales/marketing function in beauty industry, with a focus on Fragrance
• Sephora experience preferred
• Strategic thinker & orientation, with tactical project management execution skillset
• Cross functional collaboration & partnership across marketing, product, operations, technology & finance
• Ability to develop strong relationships both internally & externally - with senior management, communicate effectively in meetings & describe deliverables & project milestones - & build rapport with senior management with external partners
• Ability to develop spreadsheet formats, databases, general correspondence & oral/visual presentations
• Exceptional written & verbal communication skills, as well as analytical & organizational skills
• Strong attention to detail & data accuracy

In accordance with the applicable law, the following represents a good faith estimate of the minimum & maximum compensation range for this position:

• The estimated annual pay range for this role is $145,000-189,000. There may be future opportunities for continued pay progression based on continued strong performance in the role. 
• Full-time positions are also eligible for a competitive compensation & benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term & Long Term Disability leave, & a range of other benefits.
• Learn more at the Glossier Career page.

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidates qualifications, skills, & experience. 

NOTE: Glossier requires all newly-hired employees whose job responsibilities require them to work from a Glossier office or retail location or require them to travel, work in person with vendors or others or participate in creative productions to be fully vaccinated against COVID-19. Glossier is an equal opportunity employer & will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state or local law.

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (EEO) Employer. It has been & will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, & termination.