The Senior Manager, ADA Accommodations oversees the administration of the Americans with Disabilities Act (ADA) Accommodations program for all US business units & locations. They are responsible for implementing standardized policies & practices, training & educating employees, HR & managers as well as maintaining all records & managing follow up. They will work in close partnership with HR, legal, Workers Compensation, the business & facilities as well as Benefits & Leave of Absence stakeholders to ensure both compliance with the law & company programs are met, & a positive employee experience is achieved.

You Will:

• Engage in the process of determining eligibility of employee accommodations through review of documentation, consultation with department managers, employees, legal & other stakeholders to determine whether requests falls under the ADA & what is reasonable to implement
• Provide overall coordination of reasonable accommodations under the ADA
• Collaborates with all site locations & involved parties to evaluate medical information, restrictions/limitations, & accommodation requests
• Manage & lead all 1) discussions with the employee, their manager, & HR, 2) evaluations, 3) record keeping, 4) identification & implementation of accommodations, 4) monitoring, 5) accommodation notification/documentation, & 6) consultation with partner teams such as Workers Compensation & Benefits/Leave Teams as needed
• Track & document all requests & arrangements & ensure consistent response in the context of the job descriptions & operational needs
• Provides support & guidance to HR & management in providing guidance on all aspects of accessibility & accommodation for the Company including physical & mental health, & supporting technological & other associated workplace accommodations, short or long term
• Support DEI initiatives & efforts including participation on committees or conducting trainings as requested  
• Make recommendations for policy & process improvement including ongoing review & development of procedures in partnership with legal, compliance & HR
• Serves as a point of coordination on religious accommodation requests  

• Perform accommodation services to ensure compliance with regulations, Company policies, & standard work to support employee requests for accommodations in safe & productive assignments.
• Audit case management & accommodation process for endtoend case management; this includes working with the employee, operations leaders, work location, & other stakeholders.
• Develop transitional work assignments or longterm accommodations within the position based on restrictions & available job tasks.
• Conduct regular trainings & educate employees & HR on complicated aspects of the return to work, accommodation, complex case processes, & LOA program services in partnership with the Benefits team
• Handle complex issues & cases including the inability to accommodate in close partnership with the Legal team
• Consult & partner with HR, Safety, Legal, Payroll, Benefits, team members, & other departments/systems as appropriate.
• Identify accommodation trends & recommend appropriate & consistent approaches for the organization.
• Implement & administer a job search process for employees that cannot be accommodated.
• Ensure Compliance with all state & federal regulations in relation to accommodation of disabilities in the workplace.
• Perform other jobrelated duties as requested

You are:

• An excellent communicator, able to present information in a clear & concise manner orally & in writing to ensure others understand ideas; appropriately adapt message, style, & tone to accommodate a variety of audiences 
• Objective, approachable & able to interact effectively with all levels of employees both in person & virtually in a positive & respectful manner
• Able to maintain the highest level of personal integrity & confidentiality
• Adaptable & flexible, you are motivated to drive results in a fast-paced environment where change is a constant, & can meet deadlines with a strong sense of urgency & adaptability
• A people advocate + culture curator: your passion for solving people problems a

and dedication to delivering a positive employee experience make you an awesome ambassador for our culture & team

• Able to operate & live by our core values, the HelloFresh DNA: Speed & Agility, Relentless Prioritization, Egoless Environment, Learning Never Stops, & Data-Drivenness
• A strong coach, adept at  influencing, facilitating, process development, analysis, & problem-solving skills with a process-driven, background/systems-thinking mindset.
• Positive & resilient in your approach a believer in employee advocacy & manager training while demonstrating active learning with a growth mindset.

You have:

• Bachelor's Degree or above in HR, Business, Employment Law, Compliance  or equivalent experience
• 5+ Years of related experience such as working with employees on disability, leave of absence, Human Resources, or other employee relations functions.Knowledge of federal & state disability laws regarding access for people with disabilities; specifically, ADA & FMLA.
• Intermediate experience working with all G-Suite and  Windows applications  
• A strong customer service mentality & the ability to manage multiple, on-going & complex caseload of disability-related matters
• Ability to prioritize in a fastpaced environment with strong analytical & critical thinking skills
• Ability to make decisions to ensure compliance with the HelloFresh accommodations protocols in partnership with critical stakeholders
• Demonstrated experience managing cases from intake to closure with a high degree of accuracy, resolution, & employee satisfaction
• Understanding of disabilities & their impact on a persons independence & employment opportunities.
• Must possess strong communication & active listening skills to build sustainable working relationships throughout the organization.
• Must possess a proactive relationship style to deal with all issues that may be sensitive in nature.
• Attention to detail & excellent interpersonal, problem-solving, listening, verbal & written communication skills
• The ability to  travel to all sites as needed for meetings, trainings, investigation purposes & building assessments
• Bilingual or Multilingual verbal communication skills a plus

Youll get 

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.