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SevenRooms // guest management software for restaurants & hotels
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The Team & Role 

We are looking for driven leaders to join us at SevenRooms. This is a great opportunity for anyone who wants to play a key role in helping a rapidly growing company transition from start-up to scale-up. Successful candidates will have a proven record for shipping products customers love, driving engineering excellence, & leading teams. They have excellent communication skills & the ability to identify problems & implement simple solutions that scale. They have a growth mindset & get excited about multi-year opportunities. This role is essential in creating a strong engineering culture that insists on high standards & shipping products. You will be joining a team of 70+ engineering professionals & will report directly to our teams VP of Engineering.

SevenRooms is the preferred platform for restaurants who want to automate revenue growth while providing world-class hospitality. This platform is built by a team of ~70 engineers who are passionate about solving problems for our customers by shipping often. Our engineers are guided by the following core values that help us stay connected: Ownership, Customer Obsession, Collaborate & Be Transparent, Measure & Monitor, Be Creative, & finally Be Yourself.

What Youll Do

  • Build Product: We believe the best product is built by engineers who own their product. This means understanding the customer needs & advocating for solutions to those needs. To do this they must actively engage with their counterparts in Product (and other orgs) & play an active role in developing the product roadmap. 
  • Drive Technical Decisions: Engineering leaders own the technologies & stack used by their team. They have a broad understanding of our technical strategy & drive innovation on their teams as well as share learnings with the rest of the organization. Engineering leaders will be hands-on in designing systems, reviewing code, & when appropriate building solutions.
  • Embrace Software Best Practices: We are building software that powers thousands of businesses, as such we need our software to be reliable, performant, & easily built upon as we continue to grow our business. Leaders ensure that their teams build software that meets these goals.
  • Lead Teams: Engineering leaders engage with their teams to ensure they have a mission & vision for the future. This means understanding business strategy, customer needs, & risks. Leaders excite their teams about the opportunities ahead & provide clarity when navigating complex situations.
  • Manage & Grow Engineers: Leaders must be able to develop the engineers working with them. This means accelerating the growth of successful engineers while also identifying individuals who are struggling & taking action to support them. They understand the importance of radical candor when delivering performance feedback.
  • Collaborate With Your Peers: The best leaders build relationships & influence the individuals around them. They are able to discern when it's appropriate to offer help vs let someone else figure it out on their own. They are viewed by people across the org as a go-to person when in need.

Who You Are

  • You have a strong grasp of engineering fundamentals
  • Youve built product & understand services oriented architecture
  • Youve led larger (8-20 engineers) engineering teams with other leaders reporting to you 
  • Excellent communication skills & a history of strong written & verbal communication
  • You approach the world with a growth mindset & inspire that in others
  • You want to own key business verticals & drive growth

What We Offer

  • A fresh start with a flexible & independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax & recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, & the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner & working together to build an outstanding company.
    • The salary range for this role is $225,000-$240,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, & business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, & determinable.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees & their families: comprehensive medical, dental, & vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, & unique wellness offerings including One Medical, Spring Health, Carrot, & Headspace.
  • Employee programs & recognition: Through our Roomies Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually & recognizes those who exemplify our organizations core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, & trips to celebrate specific years of tenure.
  • Opportunities for training & professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development & advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience & retention platform that helps hospitality operators create exceptional experiences that drive revenue & repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- & off-premises. From neighborhood restaurants & bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences & drive more visits & orders, more often. The full suite of products includes reservation, waitlist & table management, online ordering, mobile order & pay, review aggregation, email marketing & marketing automation.

Founded in 2011 & venture-backed by Amazon, Comcast Ventures & PSG, SevenRooms has dining, hotel F&B, nightlife & entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation & Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragans Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace & an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy & related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse & inclusive workplace & celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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