Role Overview 

Noom is a digital healthcare company that connects people to content, coaching, community, & clinicians to build healthy habits & promote better living. Were a mission-driven, high-growth organization thats powered by science, technology, & world-class talent. 

The Growth Product team is at the vanguard of our mission, tackling one of the hardest challenges in healthcare today: getting people to commit to living a healthier lifestyle. Many of our users have had previous experiences trying to live healthier lives where theyve either failed, or succeeded temporarily only to slide back into old habits. On the Growth Product team youll help people believe in themselves again & invest in the right level of products, tools, & support that will make them successful long-term.

The Director of Product Growth we are seeking will have a strong desire to further our mission through innovation. Were constantly expanding the ways we can help people live healthier lives, & this role will drive the strategy & vision for determining the best moments & methods to get existing Noom users (both free & paid) to adopt more of our products & stick around to see the benefits. Along with our Design, Engineering, & CRM teams, youll ideate, evaluate, drive, & execute on opportunities to improve our retention, churn prevention, cross-sell, & upsell experiences. The ideal candidate will be a strategic player-coach that is excited to drive & scale a critical area of our business.

What Youll Be Doing

• You will drive & own our strategy & vision for helping people navigate our ecosystem of products & services once theyve joined Noom, with the objective of driving LTV via broadening & deepening their relationship with Nooms services.
• You will develop & test hypotheses on upsell, cross-sell, churn prevention, & monetization. Youll have access to multiple data sources including consumer behavior analytics, user research, & experiment performance to maximize conversion rate, retention rate, & customer lifetime value.
• Your work will have an immediate & tangible impact on the business & the lives of the people we serve. You will collaborate with & learn from amazing talent in marketing, engineering, design, data, & senior leadership.
• Alongside all the fun perks of working at a cutting-edge startup with international reach, youll have the opportunity to flex your creativity, take advantage of continuous learning opportunities, & collaborate with executive leadership to influence overall company strategy.

What Were Looking For

• 8+ years of growth or product management in a consumer tech space (cross-sell / upsell experience in a Freemium, SaaS, or eCommerce environment is a plus)
• 3+ years managing teams of Product Managers (ideally within Growth)
• Ability to navigate high degree of ambiguity & drive complex projects forward, executing in a highly autonomous way
• Strong first principles thinking & problem-solving skills
• Strong customer empathy & well-versed in user psychology 
• Scrappy (execution & outcome-focused) & curious
• Data savvy - well versed with a variety of tools & concepts (user research, market research, data analysis, A/B testing, price testing, etc.). You should understand experimentation concepts like statistical significance & how to calculate an appropriate sample size
• Experience building, shipping, & scaling net-new products
• Strong communication & collaboration skills to manage stakeholders across departments to drive impact

What Makes This Job Amazing

• Youll be helping millions of people lead healthier lives every day
• Youll experience huge learning & professional growth opportunities. Noom believes in supporting you; well cover the cost of books, courses, conferences you name it!
• Youll become part of our transparent, high-performing, & close-knit team
• We guarantee you will learn a tremendous amount in a short time. For those who value & excel in transparent, high-intensity, & high-impact environments, there is significant opportunity for advancement.

Base Salary

• The US base salary range for this full-time position is $202,000 - $273,000.
  • Our salary ranges are determined by role, level, & location. The range displayed on each job posting is based on Nooms estimate as of the date of publication & reflects the minimum & maximum target for the position across all US locations. The actual placement of the candidate within the range is based on factors including but not limited to relevant experience, assessment of functional skills & behavioral competencies, scope, & location. This range is not inclusive of any discretionary bonus or equity package.

Other Elements of the Rewards Package

• Noom currently offers a comprehensive & generous total rewards package. This package generally includes discretionary performance-based bonus, stock awards, healthcare & retirement benefits, paid holidays, paid time off, disability benefits & various wellness programs, etc.

Location

• This position is a hybrid role, with 2-3 days a week on-site required in one of our offices:
  • New York, NY, USA
  • Princeton, NJ, USA
• Exceptionally strong remote candidates willing to travel to a Noom office up to once per month will be considered on a case-by-case basis

More About Noom

At Noom, we believe that the individual is the greatest force for good, not just in their health but in unlocking their fullest potential. We apply the same principles inside Noom. Across our dynamic organization, we empower our teams to execute on big ideas & we start & end each day with responsibility to make the world a healthier place. Fortune, Inc., Glassdoor, & Crains have all named Noom a Best Place to Work including being named on Fortunes lists for Best Workplaces in New York, Best Workplaces in Technology, Best Workplaces for Women, & Best Workplaces for Millennials. 

Noom is proud to be an Equal Opportunity Employer, & all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity & reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email accommodations-help@noom.com.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Our assessment process includes multiple phone and/or video interview rounds, & we will never ask you for personal payment, require you to purchase equipment, or extend a job offer without the completion of this interview process. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to instead apply directly through our website.