Hi, we're Oscar. We're hiring an Associate Director, Solution Design to join our +Oscar team.
Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
The Associate Director, Solution Design is a member of +Oscars Campaign Builder team & is responsible for translating client needs & requests into campaign designs for key operational teams to execute. Campaign Builder is an engagement & automation platform that enables scalable, personalized interventions & automates workflows to drive growth & retention, improve patient/member outcomes, & optimize admin operations. Built for non-technical users, payors & providers can use the tool to build omni-channel campaigns that deliver interventions with multiple touch points over time to drive behavior change. The work is equal parts campaign strategy & technical scoping, & a core value creation driver for +Oscar clients & internal teams. The Associate Director, Solution Design is a core driver of increasing consulting services revenue & bringing new +Oscar products to new & existing clients.
You will report into the Vice President, Corporate Strategy.
Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings & events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $144,000 - $189,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program & annual performance bonuses.
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Design & implement new campaign development processes while anticipating potential future use cases to ensure long-term scalability in solution design.
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Be a key externally facing part of the +Oscar organization, & be able to interface with clinical, marketing, & operational stakeholders at clients teams to bring campaign solutions to their challenges
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Support campaign programming & portfolio design for prospects in partnership with Business Development
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Own campaign strategy & design based on key client inputs & requests
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Manage a team of Technical Implementation Associates to execute campaigns you design
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Act as the technical representative of Campaign Builder in relevant client calls, ensuring campaigns are scoped effectively & clients understand relevant technical & clinical capabilities
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Partner with Customer Success to consult, recommend & upsell other +Oscar products to clients
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Aggregate & synthesize client insights & feedback, & campaign design & results to help influence Product roadmap.
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Create & maintain documentation to make Campaign Builder operational processes sustainable & scalable.
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Synthesize market intelligence & competitor campaign strategy to inform commercial strategy & product roadmap
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Execute +Oscar consulting services as it relates to workflow consulting, campaign design, & strategy
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Design data specs & partner with client & internal teams to ensure data pipelines are optimized for client specific use case
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Compliance with all applicable laws & regulations
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Other duties as assigned
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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, & experience. Full-time employees are eligible for benefits including: medical, dental, & vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life & disability insurance, & paid wellness time & reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates & detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
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