Associate, Virtual Care at Oscar Health In NYC

Associate, Virtual Care
Oscar Health // health insurance

Hi, we're Oscar. We're hiring an Associate to join our Virtual Care team.

Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role:

You will be responsible for working cross functionally with internal & external Oscar stakeholders & representing the needs & interests of the department in company wide initiatives. We ask that you have project management, implementation & communication skills with an ability to work across disparate initiatives & stakeholders at the same time.

You will report into the Manager, Virtual Care.

Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings & events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, & annual performance bonuses.

Responsibilities:

Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, & on-time completion.
Evaluate overall departmental performance by creating, gathering, analyzing & interpreting data & metrics as well as assisting in development of departmental metrics & implementation of mitigation strategies
Collaboratively work with all relevant internal & external stakeholder groups to formulate proactive implementation, communications, & program strategies for successful change management & risk mitigation initiatives
Mentor team members & promotes colleagues' growth & professional development
Compliance with all applicable laws & regulations
Other duties as assigned

Requirements:

3+ years of experience in program management
2+ years of experience in delivering projects / programs independently & within a team environment
1+ years of experience using data & metrics to drive improvements.
1+ years of experience using SQL

Bonus points:

Experience using data & metrics to drive improvements in programs
Experience / background in a fast-paced operations environment
Exposure to Campaign Builder
Experience driving results in a highly cross-functional environment where success requires deep collaboration & dependency management across teams
Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, & developed all processes associated with program rollout & ongoing support
PMP Certifications or Program Management Certifications
Lean/Six Sigma Certifications
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, & experience. Full-time employees are eligible for benefits including: medical, dental, & vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life & disability insurance, & paid wellness time & reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates & detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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