Overview

We are a people-powered beauty ecosystem, leveraging unique & engaging online & offline experiences as well as consumer participation to fuel our growth.  In 10 years, we have built an iconic brand that has revolutionized how consumers, & how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, & ripe for building upon. Our next step is to bring Glossier to more people in more places.  We are inclusive, customer-devoted, curious, courageous, discerning, & results-driven.

Our Creative team is seeking 1-2 Project Managers contractors to join our Creative Operations team. This role is responsible for intake, validation & prioritization of creative requests, maintenance of an always-accurate job tracking system, development of discrete project schedules & contribution to high-level campaign schedules, creative resource management, trafficking & release of final artwork. You will set your Creative partners up for success on a per-project basis, & see those projects through to completion. In this role, your primary stakeholders will be Wholesale & Owned Retail, & within Creative, our Visual Merchandising & Experiential team. You will also partner closely with all other Creative capacities. Together, we will bring inspiring, resonant brand stories & product innovations to our growing community audience. This role will report into the Director of Creative Operations.

To succeed in this role, youd bring a keen eye for detail, the ability to quickly determine the actionability of a given request, & a strong sense of the creative effort required to execute such requests. 

Expectations

• Ownership of all creative requests submitted by our internal Wholesale & Retail teams. Confirmation of request receipt, entry & maintenance of requests within creative workflow system, review & assessment of request feasibility/actionability, collaboration with requesting partner to augment requests as needed to assure completion, creation & maintenance of discrete request/project schedules with aggressive but achievable milestones, ongoing communication of project status from receipt through successful on-time delivery.
• Lead all communications between Creative Operations & the Manager of Wholesale VM, who is our primary conduit to external manufacturing partners. 
• Receive, comprehend, audit/augment, & synthesize all incoming communications to assure actionability on the part of the Visual Merchandising team. Develop strong cross-functional relationships across the organization to enable honest, efficient collaboration between Visual Merchandising, the greater Creative & all partner teams.
• Achieve & maintain complete awareness of all current activity within the Visual Merchandising team, & closely partnered creative disciplines (principally Copy, Design & Production). Adopt & augment tools to make that awareness (always accurate in real-time) available to all team members, increasing the teams ability to self-manage.
• Develop & foster a keen understanding of the Glossier world, our brand, our people & our values. Apply these learnings to all creative project planning & execution.
• Develop & maintain an in-depth understanding of how Glossier presents itself in Wholesale & Retail environments, in the interest of ongoing optimization, increasing consistency, & identification of internal workflow efficiencies.
• Project management support on all experiential projects that come to life in physical environments. Collaboration with external partners & vendors to assure successful execution against the project scope, on-time & within budget.

Qualifications

• 3+ years of Creative Operations, Project Management and/or Visual Merchandising experience in full-service studio settings (in-house and/or agency). Beauty, Retail/Fashion, or Prestige CPG industry experience preferred.
• Experience working with both external Wholesale partners (e.g. Sephora, Space NK, Mecca)  and manufacturing partners (e.g. fixtures, factices, windows)
• Familiarity with the materials & methods employed by successful brand & selling experiences in physical Wholesale & Retail environments.
• Familiarity with shop drawings, CAD renderings, planograms, schematics & other engineering drawings associated with retail/wholesale fixtures.
• Ability to cross-reference wholesale buys, creative requests & resulting artwork, assuring alignment.
• Full comprehension of standard creative processes across creative disciplines & communication channels, allowing for seamless integration of Copy & Design into all VM outputs.
• Understanding of the Print Production process, that converts approved designs into final, vendor-ready mechanical artwork, & the ability to factor that work into all project plans & schedules.
• Experience partnering with & aligning multiple stakeholders & contributors on large-scale product launches, seasonal fixture updates & entry into new markets.
• An ingrained ability to quickly assess project scope & estimate the required resources & time required to execute against any given scope.
• Strong relationship-building skills, both within creative teams & with Creatives partners, internal & external.
• Excellent oral & written corporate communication skills, with the proven ability to synthesize complex inputs into feasible, actionable project plans with clear roles/responsibilities & firm milestones.
• Excellent visual communications skills.
• Excellent attention to detail, particularly as it pertains to review of creative requests, & comparison between final artwork & vendor proofs.
• Experience using Google Workspace.
• Experience using Slack.
• Experience working within & optimizing creative workflow systems (e.g. Wrike, Monday, Airtable, Asana).
• Proficiency in Adobe Creative Cloud is a serious plus.
• Ability to work from our HQ in Soho, NY at least 3 days a week

In accordance with the applicable law, the following represents a good faith estimate of the minimum & maximum compensation range for this position:

• The estimated pay range for this role is $45.00 - $65.00 per hour. 
• The compensation for the role will be determined based on permissible, non discriminatory factors such as a candidates qualifications, skills, & experience. 

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (EEO) Employer. It has been & will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, & termination.