Warby Parker is looking to hire a Senior Director of Experience Design on the E-Commerce & Growth team based in New York City. This role will be responsible for leading the design efforts for the e-commerce site, multiple iOS/Android apps, & internal tools, & will oversee a team of designers working closely with cross-functional teams such as Product Management, Engineering, Research, & Brand. The Senior Director of Experience Design will have experience leading & managing a team, an excellent understanding of user-centered design principles & tools, & the ability to communicate effectively with stakeholders to gather design feedback & provide design rationale. The person in this position is dedicated to creating the best possible digital experiences for our customers. 

What youll do:

• Oversee the design & user experience of our e-commerce site, multiple iOS apps, & internal tools that support the Retail, Supply Chain, & Customer Experience teams
• Lead a team of designers, including mentoring, coaching, & setting performance goals  
• Be responsible for the teams overall performance & health, resource allocation, project prioritization, & building a culture of design excellence
• Lead & oversee the user experience of our products from conception to launch in partnership with colleagues in Product Management, Engineering, UX Research, Content, & Brand
• Maintain & develop a design system to ensure consistency across our products
• Design end-to-end flows & experiences that are simple & elegant for our supported platforms
• Take broad, conceptual ideas & turn them into useful & valuable products for our millions of users
• Cultivate a healthy design process for the team & be a key contributor to the organization's product strategy, helping decide the future direction of Warby Parkers products
• Work closely with cross-functional departments to understand their needs & deliver quality consumer facing experiences that achieve shared goals across the organization
• Ensure all designed features are accessible, inclusive, & meet legal & compliance requirements

Who you are:

• Backed by 10+ years of experience in product design, with a track record of creating successful digital consumer products & a clear focus on mobile experiences
• Someone with 5+ years of experience leading cross-functional projects & collaborating with Product Management, Engineering, Content, Brand, & User Research teams
• Someone with 4+ years of design leadership experience with direct reports under your guidance & leadership
• Passionatelike, cheerleader-level enthusiasticabout seamless & scalable experiences
• The right candidate leads with clarity & empathy, inspires others, & has a passion for solving problems at scale. You excel through innovation, creativity, & attention to detail. You are a proven strategic thinker & collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels & functions. You enjoy great design debates & thrive on iterating based on customer feedback.
• Fluent in Figma & other prototyping tools 
• A strong communicator with the ability to present design concepts & rationale to cross-functional teams
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Experience working with e-commerce & mobile products, with a portfolio that demonstrates your ability to create high-quality designs & user experiences

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)