The Vice President of Commercial Operations is a strategic leader responsible for driving commercial operational excellence across the organization. This is a transformational role that will require strong change management skills to successfully integrate new sales methodologies, optimize existing processes, & implement cutting-edge systems across global teams. The role requires a deep understanding of the sales process, market dynamics, & the ability to translate complex data into actionable business insights. The ideal candidate will possess a proven track record of building & leading high-performing teams, optimizing commercial processes, & consistently delivering exceptional results.

What You'll Do

• Develop & execute the overall commercial operations strategy in alignment with the company's long-term business objectives & global growth plans.
• Build & lead a high-performing Commercial Operations team, fostering a culture of data-driven decision-making, innovation, & continuous process improvement.
• Oversee the design, implementation, & rigorous optimization of sales processes, CRM systems, & supporting tools to maximize sales efficiency & effectiveness across all markets.
• Act as a key communication bridge to the global sales teams, ensuring buy-in & successful adoption of all commercial strategy & process changes to drive high-performance output.
• Define & implement critical Key Performance Indicators (KPIs) to provide executive leadership with a clear, real-time view of sales performance, pipeline health, & forecast reliability.
• Partner closely with Sales, Marketing, Finance & BI teams to ensure seamless cross-functional alignment & provide the necessary support to achieve aggressive business goals.
• Optimize sales planning, forecasting, budgeting, & quota-setting processes to maximize resource allocation, ensure fairness, & drive organizational accountability to revenue targets.
• Identify, champion, & integrate new technologies & processes that enhance sales productivity & optimize the customer experience lifecycle.
• Provide strategic leadership, coaching, & mentorship to the Commercial Operations team, developing future leaders within the organization.

Who You Are

• Bachelor's degree in business, economics, or a related field; an MBA is preferred.
• Significant leadership experience in Sales Operations or a related commercial function, with a proven track record of driving measurable success (e.g., increased efficiency, improved forecast accuracy, revenue acceleration).
• Demonstrated experience in successfully leading & managing high-performing, geographically dispersed teams.
• Exceptional analytical skills & the proven ability to translate complex data sets into clear, actionable business strategies & decisions.
• Expert-level knowledge of CRM systems (e.g., Salesforce), sales enablement platforms, & business intelligence tools.
• Excellent communication, negotiation, & presentation skills with the ability to influence & drive consensus at all levels of the organization, including C-suite.
• Strong understanding of modern sales methodologies & best practices for process governance.
• Proven ability to drive large-scale process improvement & operational efficiency projects in a fast-paced environment.

The successful candidates starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, & balancing internal equity relative to peers at DV. The estimated salary range for this role based on the qualifications set forth in the job description is between $195,000 - 330,000. This role will also be eligible for bonus/commission (as applicable), equity, & benefits. The range above is for the expectations as laid out in the job description; however, we are open to a wide variety of profiles, & recognize that the person we hire may be more or less experienced than this job description as posted.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women & other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but youre not sure that you check every box, apply anyway!