Wealthsimple is a financial services company on a mission to help everyone achieve financial freedom by providing products & advice that are accessible & affordable. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque & expensive & makes them simple, transparent, & low-cost.
With over 1 million people using Wealthsimple products, we are the market leader in Canada, & we're fast growing in the US & UK. Our team is working together to build one of the most innovative fintech companies in the world & we're looking for talented people who want to help us move fast, ship often & make a huge impact. Join us on our mission to make financial services simple & affordable for everyone!
UX Research @ Wealthsimple
At Wealthsimple today, we have a small but mighty UX Research team of four. We're adaptable generalists who each bring different skills & experiences to our research practice. We are semi-embedded today, meaning we ensure focus by staying on teams as long as we're needed, but move around the organization onto different teams as organizational priorities shift. We all co-own the practice of UX Research at Wealthsimple, working together to build resources, tools, & culture.
We are leaders within the organization when it comes to diversity & inclusion & put these values at the centre of our work.
About this role
As our next researcher, you will support one of our product teams to better understand their clients & make smarter, more human-centred decisions. You will help the team define strategic direction & work closely with other disciplines to help design the best experience for our clients.
You'll work with passionate interdisciplinary teams including Product Managers, Product Designers, Content Strategists, Engineers & Data Scientists leading research projects & collaborating on all phases of design from discovery to post-launch evaluation.