RAPP New York is looking for a VP, Client Leadership to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision & empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, & empathy to foster client growth. We champion individuality in the marketing solutions we create, & in our workplace. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations.

We foster an inclusive workplace that values diversity & emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content & connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, & our award-winning technologists & creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, & data & marketing scientists across 15+ global markets.

YOUR ROLE:

The ideal candidate has a proven track record exemplifying core competencies expected of a VP, Client Leadership & possesses the confidence to lead in a digital-first, data-centric manner. Serving as a trusted advisor & collaborative partner, they engage with Audi & Volkswagen clients at senior managerial & marketing/category directorial levels. Their adeptness lies in managing multi-disciplinary projects for clients across various sectors, navigating seamlessly through agency matrices, cross-holding company partnerships, & external agency collaborations. Driven by a natural curiosity & a relentless pursuit of excellence, they consistently deliver outstanding results.

YOUR RESPONSIBILITIES:

• Gaining a deep understanding of Audis & Volkswagen business dynamics, strategies, & industry drivers across various channels.
• Serving as a liaison between multiple internal & external stakeholders to ensure seamless integration throughout the business, while monitoring, projecting, & offering innovative solutions to marketing challenges.
• Exhibiting accountability for agency performance & effectively managing financial & commercial aspects of the business.
• Navigating both the Agency & client matrices adeptly.
• Managing complex, multi-channel campaigns across different stages of the funnel & customer journey.
• Managing the intricacies of initiatives or campaigns within the broader business context.
• Facilitating the development of project briefs in collaboration with strategic planners & analysts.
• Managing client expectations, objectives, timelines, & budgets effectively.
• Providing guidance to team members in evaluating ideas & directions.
• Shepherding ideas from development to presentation to execution, both for oneself & others.
• Leading an integrated agency model to ensure alignment & collaborative work towards shared goals among agency teams.
• Steering internal & partner teams to deliver integrated solutions from strategy & concept to execution, while representing client interests adequately.
• Fostering growth, inspiration, & career development plans for direct reports & junior staff.

REQUIRED SKILLS:

• 10+ years of account management experience is necessary, particularly with a focus on digital & CRM.
• Experience working closely with Media agency partners & clients to develop integrated media & CRM strategies & recommendations
• Strong data & technical acumen particularly leveraging SalesForce Marketing Cloud platform
• Strong mid to senior-level client experience is essential, along with the ability to navigate complex client organizations effectively.
• A proven track record of exceptional business leadership skills is required.
• Comfort with ambiguity, both in client interactions & internal processes, is crucial. Demonstrating flexibility & creative problem-solving abilities is a must.
• Must exhibit strong teamwork skills, maintaining a friendly & cooperative demeanor.
• Should demonstrate adeptness in managing various personalities, both within the team & when interacting with clients.
• Experience in communications planning is essential, with a capability to articulate strategic recommendations effectively, including successful client engagements.
• Proven ability to autonomously manage multiple priorities in a fast-paced, deadline-driven setting.
• Effective & proactive collaboration within a geographically dispersed team environment is a must.
• Demonstrated leadership abilities to identify & nurture junior talent effectively.
• Automotive experience with exposure to Tier 1 program activation & support as well as Financial Services experience. Additional experience in T2 & T3 program activation is ideal.
• A concentration in Fixed Ops/Retention Marketing is a plus.

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Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections & collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $175,000 - $210,000. This range is specific to NYC & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.