Who we are

DoubleVerify is a leading software platform for digital media measurement, data & analytics. DVs mission is to be the definitive source of transparency & data-driven insights into the quality & effectiveness of digital advertising for the worlds largest brands, publishers & digital ad platforms. DVs technology platform provides advertisers with consistent & unbiased data & analytics that can be used to optimize the quality & return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

About the role

As Director, Billing Settings, you will own the roadmap, & define the long term strategy for client billing & invoicing settings & processes at DoubleVerify. You will work cross-functionally with a wide network of stakeholders from different departments & levels to ensure that our billing settings processes are streamlined, intuitive & transparent.

You'll have the opportunity to work with a fully integrated group of minds on projects that aim to create best in class products that make it easy for our clients around the world to verify their ads. This role is based in NYC.

What youll do

• Own all billing settings & setup related to DVs products in our self-service platform. 
• Serve as the lead product stakeholder for billing by collaborating with other Product teams & Commercial teams to ensure that billing is properly implemented & maintained on DVs products. 
• Provide domain expertise & leadership for billing related products, features & functionality as it relates to the self-service platform, via requirements gathering, process design, system changes, testing, analysis & reporting.
• Work closely with the Commercial Operations & Finance teams to understand their pain points related to revenue collection & define & implement processes to streamline & optimize, where it meets the client self-service system.
• Engage regularly with Commercial Operations teams to examine billing process change requests, & work closely with relevant product owners to determine impact on other systems.  
• Engage with customers & understand their external billing ecosystems & challenges to streamline & automate their billing process with DV.
• Work with customers globally to understand how billing & invoicing processes differ by region & define the strategy to streamline global billing processes as it relates to self-service.
• Understand & identify implications on DVs setup, contracting, order processing, & reporting systems.
• Proactively recommend new areas of opportunity to remove friction points in the billing process internally & externally.
• Lead continuous improvement initiatives related to billing operational efficiencies.
• Document & maintain internal & external billing process flows, driving transparency across the system. 
• Develop customer journey maps to articulate pain points & improvement paths.
• Explore areas where technical integrations between DV systems & external third-party systems can be implemented & leveraged to streamline the billing process, & operationalize & maintain relevant integrations.
• Manage vendor relationships for relevant third party integrations.
• Define success metrics for new projects & track performance on existing projects as it relates to DVs ability to recognize revenue. 
• Partner with the Customer Experience & Product Design teams to deliver wireframes & prototypes to make UI/UX improvements to help customers clearly understand how their settings translate into billing downstream.
  
  

Who you are

• 10+ years product management experience; experience in managing automated internal & external billing processes is a must.
• Experience using Salesforce & enterprise billing systems is a must; experience with CPQ & billing functionality preferred.
• Strong coordination & negotiation skills with cross-functional teams & ability to move projects forward from nascent stages to execution in a swift manner.
• Track record of being a customer advocate that can translate customer behavior & needs into thoughtful product strategy & design.
• Excellent communication skills -- ability to write, communicate & present clearly & concisely,  including the ability to communicate technical concepts to non-technical stakeholders.
• Experience working with Design teams on UI/UX of a product or feature.
• Ability to advocate for a solution with a diverse group of partners & stakeholders.
• Experience in using qualitative & quantitative data points to derive product vision & priorities.
• Self-starter with a passion for technology & problem solving.
• AdTech/Online Media industry experience is a plus
  
  

This role is based in NY, & is hybrid #Hybrid

The successful candidates starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, & balancing internal equity relative to peers at DV.
The estimated salary range for this role based on the qualifications set forth in the job description is between [$192,000 - $272,000]. This role will also be eligible for bonus/commission (as applicable), equity, & benefits.
The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, & recognize that the person we hire may be more or less experienced than this job description as posted.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women & other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but youre not sure that you check every box, apply anyway!