This role requires overseeing menu deployments of our three US Meal Kit brands (HelloFresh, Green Chef, & EveryPlate), managing web content data (including photo assets & copy), streamlining & optimizing inter-departmental workflows, as well as creating & maintaining Standard Operating Procedures (SOP). The Associate will also assist with training, onboarding, & administering feedback, while driving operational improvements & collaborating with technical teams to address issues. A positive orientation towards organization, details, time management, efficiency, team collaboration, & change management is essential.

You will

• Cross-Functional Collaboration & Coordination: Collaborate with partners across different teams to ensure effective communication & the smooth progression of ongoing projects.
• SOP Creation & Maintenance: Develop & consistently maintain SOPs for key duties within the DMX team, ensuring that processes are standardized & efficient.
• Training & Onboarding: Be a leader in the training & onboarding process for external team members & facilitate bi-weekly feedback sessions to ensure continuous improvement & alignment.
• Menu Deployment: Manage weekly uploads & audits, keeping stakeholders informed about the progress & any updates.
• Asset Management: Maintain an organized system for asset tracking & management to ensure timely & efficient use of resources.
• Team Engagement: Prepare meeting deliverables, gather discussion points, & provide comprehensive updates on outstanding projects & issues.
• Data Entry & Management: Accurately enter data into team trackers, maintain menu deployment records, & regularly update CMS tools to ensure the team has access to up-to-date information.
• UI/UX Escalation: Engage with the Berlin-based tech team to escalate any UI/UX issues & ensure effective communication & resolution.
• Operations Focus: Drive operational efficiency by experimenting with new processes, refining daily operations, & ensuring that weekly tasks are completed on time.
• Change Management: Be involved in managing weekly changes to our processes & ensure efficient workstreams through effective communication & preparation.
• Data Orientation: Leverages data & analytics in day-to-day operations to identify trends, drive improvements, & measure impact.

Qualifications 

• Strong problem-solving & critical thinking skills with the ability to analyze situations & develop effective solutions.
• A proactive approach to experimenting with new operational processes & identifying opportunities for efficiency improvements.
• Ability to work collaboratively across teams, ensuring that all actions align with broader organizational goals.
• Strong attention to detail & organizational skills to manage multiple tasks & deliverables efficiently.
• Excellent communication & interpersonal skills for engaging with cross-functional partners & stakeholders.
• Strong analytical & presentation skills, with proficiency in Google Workspace (Docs, Sheets, Slides).
• Experience working with data analytics & storage platforms such as KNIME, Databricks, or Snowflake.
• Familiarity with generative AI tools & emerging technologies to enhance productivity & automation.

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Our company is committed to fair hiring practices & complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, & experience.Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration & background checks

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Application deadline 1/1/2026