Palantir builds the world's leading software for data-driven decisions & operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, & more.

Product Reliability Engineers (PREs) are responsible for the health, performance, & stability of the services that power services at Palantir. PREs take ownership over the entire end-to-end cycle of service reliability, from responding to outages to improving codebases & building lasting solutions.

You will tackle critical issues for key customers, introduce observability into complex systems, address tech debt in essential codebases, & inform strategic investments in core products. We are looking for engineers who enjoy deep-dive troubleshooting, feel strong ownership over the problems they encounter, & recognize the urgency of customer-facing outages.

PREs spend the majority of their time on forward-looking product work, including but not limited to, infrastructure migrations, product contributions to improve stability & observability, & codebase enhancements that increase resilience. During periodic on-call shifts, we respond to automated alerts, investigate issues reported by customers, & share technical expertise with adjacent product teams.

Whatever the technical issue or question about your service is, you'll play a central & critical role in resolving it, seeking not just a one-time fix, but a permanent solution. We provide new team members with an experienced mentor & a clear onboarding framework to set them up for success in the role.