Hi, we're Oscar. We're hiring a Director, Applied AI & Business Solutions to join our Applied AI & Business Solutions team.

Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role:

You will be focused on transforming Oscar's business through the application of cutting edge AI including increasing efficiency, reducing costs, mitigating risk, driving increased revenue, & improving member & provider experience. You will shape & drive Oscar's AI strategy, leading initiatives across the organization, including identifying, scoping & prioritizing key AI investments with high return for the business across both back office operational functions & externally facing member & provider applications. This work will be done in tight collaboration with the AI engineering team.

You will report into the SVP, Member & Provider Strategy.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings & events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $192,000 - $252,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, & annual performance bonuses.

Responsibilities:

• Monitor AI projects across the organization, helping identify opportunities, risk, & building internal awareness of the capabilities & applications of AI in how we work.
• Conduct internal & external diligence, problem structuring, & solutioning
• Research internal experts, external experts, primary/secondary resources, & potential vendor solutions
• Collaborate with internal teams to shape perspective on how to apply AI with the highest leverage in their respective areas
• Synthesize / author readouts, focusing on areas that drive direct action
• Oversee project management to ensure appropriate structuring & documentation across complex improvement efforts
• Operate with a sense of ownership & with pace
• Compliance with all applicable laws & regulations
• Other duties as assigned

Requirements:

• Bachelor's degree or 4+ years of commensurate experience in operations, strategy or business analysis
• 10+ years experience operations, strategy, or business analysis
• 6+ years experience using data & metrics to drive improvements in programs
• 6+ years experience using Excel/Sheets (charts, pivot tables, advanced formulas) & Powerpoint/Slides

Bonus points:

• Experience applying AI solutions to operations
• 6+ years experience in healthcare (Health Insurance, Health Systems, or Healthcare Consulting)
• Technical experience with AI as a product manager or business user, including product & vendor evaluation, aligning solutions with business & function requirements, & leading cross-functional teams through successful integration & adoption in business operations
• Experience in a fast-paced operations or strategy environments, & operating with many stakeholders
• Successfully executed cross functional initiatives: defined project plans, coordinated resources, managed implementation activities, & developed all processes associated with program rollout & ongoing support
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
• Consulting experience
• MBA, MD