Food Safety & Quality Manager

You will ...

• Be accountable for maintaining Quality Error Rate to departmental goal, labor minutes per box, completing inbound inspection activities correctly & quickly, conducting warehouse checks, maintaining internal audit %s & supporting internal prep activities in collaboration with operations on product pick errors
• Responsible for collaborating on implementation & modifications to programs with other FSQA leaders. 
• Be responsible for creating a strong culture of food safety & quality through process execution & enhancement, including advocating for quality throughout the product lifecycle.
• Lead internal & external food safety audit programs to include; SQF audit, internal mock audits, USDA, & FDA audits.
• Conduct RCAs to investigate increased error rates & non-conformance events to develop and  drive correction actions.
• Manage a highly effective Quality Food Safety team including: managing the schedule, onboarding, training, time off, VER/VTO, hiring, performance management & keeping to budget. This also includes providing coaching, feedback, & support to build a highly performing & engaged team with a deep bench of expertise & knowledge.  
• Provide the quality food safety team with all necessary tools, training, equipment & technology required to be successful.
• Use the resources available to you & your team to be successful - including internal teams who can provide support for data analysis, root cause analysis, continuous improvement, training, & app development.
• Be accountable for sending accurate & verified information to partnering teams, including procurement tickets, fulfillment metrics, food safety audit CAs, & food safety actions with site operational leadership. 
• Escalate opportunities quickly, accurately, & to the right audience so they can be resolved efficiently & effectively. 
• Represent the  team as the quality leader of the Newark Distribution Center: own & report on internal metrics, partner with peers & site leadership to accomplish departmental  goals.
• Build relationships with external teams, e.g., Fulfillment Ops, Logistics, Procurement, IT, Field Learning, Safety, HR, etc. 

You are...

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside & outside the organization who can provide information, assistance, & support
• Bold: you are a true entrepreneurial spirit & not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team & values their ideas
• Action oriented: youre able to prioritize organizational objectives, problem solve & quickly action solutions that improve the quality of our products 
• Strategic: youre a critical thinker who uses logic to identify alternatives, evaluate, & present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-focused: you understand the importance of customer experience & are able to achieve excellence in delivering the planned customer outcomes with the highest level of customer care & customer satisfaction
• Results-oriented: recognizes & resolves situations that are ambiguous or challenging, maintains a focused effort on meeting or exceeding goals, & paves the way for efficiency

You have.......

• Associates degree or related management work experience.
• At least 2+ years of work experience in quality assurance, should be combined with a demonstrated track-record of accomplishments as a quality assurance supervisor, & with satisfying customers in technology-driven, developing companies.
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Quality or Ingredient Certifications a plus (ASQ, SQF, AIB etc.); SQF Practitioner certification preferred; Preventive Controls Qualified Individual preferred
• Proficiency in Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.) & Tableau capabilities

Youll get 

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.